Considered the lodging industry's most thorough piece, this study is conducted approximately every two years to track the size, scope, and emerging trends of the lodging industry. Owners and general managers are questioned on more than 120 topics, including types of in-room amenities, security and technology features, food and beverage options, number of beds, green initiatives, pet friendly, frequency of renovation activity, and wireless technology.

 AH&LA members may download a free copy from the Members Only section of the AH&LA Website, www.ahla.com.

The award-winning AH&LA Guest Safety Tip cards, a companion piece to the video, also have been revised.

Click here to download a PDF version of the tip cards.

Children Safety Tips

Also available:

•  Guest Safety Tips DVD 

The American Hotel & Lodging Educational Institute pre-loaded videos are now available via p.o.d.Training^TM!

Transform the way hospitality employees learn how to do their jobs. Through a new collaboration with p.o.d.Training^TM (Portable On-Demand Training), hospitality employers can now purchase a unique new training system designed to capture the attention of a new generation of workers.

The Portable Hotel Trainer, available in both Full Service and Limited Service versions, features content from American Hotel & Lodging Educational Institute (EI) training videos, broken down into short segments ideal for pre-shift sessions, reinforcement, and ongoing training. The Portable Hotel Trainer allows training to be brought into the work area, where employees can watch a clip on the iPod^®, then immediately practice the skill. The “play list” feature enables trainers and trainees to target the exact training content needed, instead of watching through an entire video to find one piece of information.

The pre-loaded Portable Hotel Trainer package includes a 30GB iPod^®, a protective case on a lanyard, a TV cable to play clips on a TV or LCD projector, a power adaptor, and 10 earbuds.

Available pre-loaded Portable Hotel Trainer:

Full-Service version features content from these EI videos: $939.00

• Full Service Operations: At Your Service
• World Trainer: Full Service Guestroom & Bathroom Cleaning
• Quality Guestroom Maintenance
• Restaurant Server
• Spotlight on Security for Lodging
• Delivering Quality Guest Service

Limited-Service version features the following EI videos: $899.00

• Economy Operations: At Your Service Plus
• World Trainer: Guestroom & Bathroom Cleaning Economy Lodging Version
• Quality Guestroom Maintenance
• Spotlight on Security for Lodging
• Delivering Quality Guest Service

Ask about quantity discounts.

To order your pre-loaded Portable Hotel Trainer, visit www.podtraining.us, e-mail sales@podtraining.us, or call p.o.d.Training^TM 888-676-3872.

iPod^® is a registered trademark of Apple, Inc.

The American Hotel & Lodging Educational Institute pre-loaded programs from p.o.d.Training^TM are only available in the U.S., Puerto Rico, and Canada.

Designed with input from industry experts, Workplace Languages, LLC offers English-to-Spanish and Spanish-to-English KwikFix™ Pocket Reference Guides for the lodging industry. The four booklets teach words and phrases (with pronunciation guides) commonly used within the lodging industry: The easy-to-use pocket-sized guides are designed with a "grammar-less" approach, which allows you to get your point across and close the communication gap. No previous knowledge of either language is required to get you and / or your employee communicating easily and effectively.

Titles available:

Survival Spanish for Hotel Management
$9.95 (promo code: ei-1)

Survival English for Spanish-Speaking Hotel Employees 
$9.95 (promo code: ei-2)

Survival Spanish for Restaurant Management
$9.95 (promo code: ei-3)

Survival English for Spanish-Speaking Restaurant Employees 
$9.95 (promo code: ei-4)

NOTE: These products will be fulfilled through Workplace Languages shopping cart, www.workplacelanguages.com. You must reference the promotional code to obtain the special EI $9.95 pricing. Direct links to the products (including complete product descriptions) are at www.workplacelanguages.com/booklets.html and www.workplacelanguages.com/products.html. Click on "Add to Cart," enter the appropriate Discount Code and the click on "Apply Discount." Volume discounts are also available by calling Workplace Languages toll free at 866-330-9419.

Workplace Languages Quick Reference Poster
The 24x36 poster helps both managers speak Spanish and allows Spanish speakers to communicate more effectively in English; contains industry-specific words and phrases, as well as conversational Spanish-English phrases. $31.95 (promo code: ei-5)

NOTE: This product will be fulfilled through Workplace Languages shopping cart, www.workplacelanguages.com. You must reference promotional code ei-5 to obtain the $31.95 poster pricing

WebFire Training

WebFire Training is a web-based training, testing, and tracking service specifically designed to address mandatory OSHA (Occupational Safety & Health Administration) safety training requirements for line-level employees at hotel properties.

This service features eight self-paced, interactive, bilingual (English and Spanish) courses: Back Safety, Bloodborne Pathogens, Chemical Safety, Driver Safety, Electrical Safety, Fire Safety, Ladder Safety, and Slips, Trips and Falls.

In addition, it includes online quizzes and exams, and a customizable Learning Management System with tools to track training; and issues a Certificate of Completion endorsed by the Educational Institute.

WebFire Training offers tangible benefits: potential savings on safety training expense; 24/7 access to standardized training, testing and tracking; opportunity to reduce, eliminate or supplement classroom safety training sessions.

For more information on WebFire Training, visit our website at www.webfiretraining.com or email info@webfiretraining.comor call 310-823-1847.