Member: $750.00Nonmember: $750.00
Reach the pinnacle of excellence in secondary school hospitality instruction. The Certified Hospitality Instructor (CHI) program will enhance your hospitality knowledge and skills and sharpen your ability to convey the information to students so they may be better prepared for a career in the hospitality and tourism industry.
The CHI program will help you:
You provide the crucial link between your students and the hospitality industry. Discover how to increase your impact in developing tomorrow's strongest hospitality leaders!
A new curriculum and a new format for CHI is available as of November 2013. The following details highlight updates and changes.
Grandfathering Current Instructors:
The following are the prerequisites for teachers who have already taken Level 1, Level 2, or Level 3 of the previous curriculum of the CHI program.
Who Should Participate?
The CHI program is designed for individuals currently employed full-or part-time as a secondary school instructor teaching a hospitality curriculum, and for instructors in hospitality workforce training programs. This includes individuals that teach any one of these EI hospitality programs, Hospitality and Tourism Program (HTMP), Lodging Management Program (LMP), or Skills, Tasks, And Result Training (START). No matter how much hospitality knowledge and experience you have, this program will help you excel in the classroom.
About EI's High School Program
The Hospitality and Tourism Management Program (HTMP) is an advanced, high school curriculum that immerses the student into the world of hospitality and tourism. This two year program will introduce students to the lodging industry and teach them the management principles that will enable them to achieve success in a hospitality leadership role. Completing this program will open many doors of opportunity and set the students on an exciting career path. The program includes an internationally recognized certification, created especially for the HTMP curriculum.
Candidates for the CHI should:
To successfully earn the CHI, a candidate must complete the following requirements:
Download Certified Hospitality Instructor (CHI) application form(PDF format)
Submit the following:
Download CHI Internship Verification form(PDF format)
Submit this form as proof of completion of the CHI's 120-hour internship requirement. This form is also included with the study materials that you receive upon acceptance as a CHI candidate.
Earning the CHI signifies that the recipient has mastered the subject matter necessary to teach the essential hospitality knowledge and skills in the classroom.
Resources materials include two custom books, one each for Level 1 and Level 2, and online courses for Level 1 and Level 2. There are 15 hours of online content for Level 1 and 10 hours of online content for Level 2.
Content for the Level 1 and Level 2 material includes:
Level 1Unit 1 Introduction to Hospitality and Guest Service
Service Makes the Difference
Exploring Hospitality Careers
Hotel Organization and Management Unit 2 Operations
Front Office Operations
Planning and Organizing the Housekeeping Department
The Role, Cost, and Management of Hospitality Facilities
Food and Beverage Operations
Facility Design, Décor, and Cleaning
Sanitation, Safety, Security, Health, and Legal IssuesUnit 3 Finance
The Front Office Audit
Labor and Revenue Control Level 2Unit 1 Leadership
The Changing Nature of Leadership and Management
The Challenge of Diversity
Goal-Setting, Coaching, and Conflict Management Skills Unit 2 Human Resources
Employment Laws and Applications
Incentive and Benefits Administration Unit 3 Sales and Marketing
Introduction to Hospitality Sales and Marketing
The Marketing Plan
Advertising, Public Relations, and Publicity
Marketing to Special Segments Unit 4 Safety and Security
Security in the Lodging Industry
Safety and Security Systems
Emergency Management and Media Relations
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