Certified Hospitality Trainer (CHT®)

Certified Hospitality Trainer (CHT®)


Membership BenefitsMembership Benefits

Member: $375.00
Nonmember: $500.00

The Certified Hospitality Trainer (CHT®) is the most prestigious certification available to a hospitality training executive. It identifies the recipient as one who is part of an elite group of hospitality professionals who by combining education and experience with dedication to the industry have achieved a high level of expertise.

Globally recognized, the CHT® is a highly respected professional credential that validates your advanced knowledge in the hospitality industry. It is an honor awarded to training professionals.

Achieving the CHT® certification announces that you have a place among the best in your profession, are abreast of current trends and latest hospitality protocols; and serves as leverage in current and future career opportunities.

Fee includes: CHT® Skills Guide, Exam; Certificate and Lapel Pin upon successful completion of the Exam.

The CHT® designation may be used on letterhead, business cards, and other writings.


Once certified, designees are automatically enrolled in the CHT® Recertification  Program, which recognizes and rewards continuing efforts toward hospitality career growth. A portfolio to help track professional-development activities is provided. Every five years, the Certification Commission will recertify those who qualify based on their accomplishments. A new jeweled lapel pin (reflecting the number of years certified) and certificate are awarded at the time of each recertification.

For additional information, please contact the Professional Certification Department:
email: certification@ahlei.org | Phone +1.407.999.8100 or 1.888.575.8726 | Fax: +1.407.236.7848 or +1.407.999.8610

Because individual backgrounds vary widely in the hospitality industry, applicants may pursue the CHT® designation if currently employed in these qualifying position(s):

  • Property-level training director, corporate level training executive, or department head at a hospitality company.


Candidate Time in Position: 1-year, OR

  • One current AHLEI management, department head, or executive certification takes 6 months off time requirement (limit 1)
  • Degree from an accredited academic institution will take 6 months off time requirement (limit 1)


    The CHT® application is available both online and in a printable format.

    Online Application

    Start by accessing the online application

    Have the following documents available to upload:

    • Current Resume
    • Job Description
    • Employment Verification Form (signed by your immediate supervisor)
    • Copy of diploma or transcripts 
    • Complete payment

    Printable Application

    Certified Hospitality Trainer (CHT®) applicationPDF format

    Exam Preparation Booklet 

    Candidates for the Certified Hospitality Trainer (CHT®) designation will now receive a new CHT® Exam Preparation Booklet with their resource materials to streamline and focus their study and exam preparation more effectively. This booklet, along with a CD that includes all CHT® resource materials, lets candidates assess their knowledge and experience by individual competency, and then directs them to the specific chapter and competencies for study and review. The goal is to help CHT® candidates focus their study on the sections of the resource materials on which they need to spend the most time.  

    Resource Materials CD  

    The CD contains the ten key knowledge areas that correspond with the Exam Preparation Booklet. As candidates identify knowledge areas requiring review or additional learning, they can access that information on the CD to read or print out.


    Interested in taking your certification exam? Our high-quality exams are designed to ensure maximum value to our customers, and each has been rigorously tested before release. The Educational Institute offers select certifications exams online.

    A proctor* may be a CHA®, CHT®, a hospitality educator, an AH&LA member association/federation executive, your immediate supervisor or a member of the clergy.

    *Please keep in mind that your designated proctor cannot be a relative.

    The CHT® exam consists of 150 multiple-choice questions that must be answered within a three hour time period. All test questions are designed to test the candidate's mastery of various competencies derived from  ten key areas of knowledge in combination with on-the-job hospitality work experience. The key areas of testing are:

    • The Investment of Training and Development
    • Assessing Training Needs
    • Instructional Design
    • Training Tools, Techniques, and Technology
    • Measuring and Evaluating Training and Development
    • Training the Trainer
    • The Hourly Employee Orientation, Socialization, and Training Process
    • Mentoring
    • Management Development and Executive Education
    • Outsourcing Training and Development

    Candidates must submit an application and meet the necessary prerequisites. All online exams require that examinations be administered under the supervision of a proctor.

    For additional information, please contact the Professional Certification Department:
    email: certification@ahlei.org | Phone +1.407.999.8100 or 1.888.575.8726 | Fax: +1.407.236.7848 or +1.407.999.8610

    Participate in an informally led review workshop, then take the CHT® exam.

    Review classes and examination sessions are open to individuals enrolled in the CHT® program unless otherwise stated. Individuals who are enrolled in other certification programs are welcomed to take their examination at any of the public sessions listed. Upon registering for a review class and examination session, a letter of confirmation will be sent to you providing you with more details on the particular program.

    A typical review session begins at 8:00 a.m. and concludes at noon. After a break for lunch, the comprehensive examination will be proctored. All review classes and examination sessions are subject to change without notice. Some review sessions may require a nominal registration fee payable to the sponsoring organization.

    Please refer to the Certification calendar for up-to-date listings of review classes and examination sessions.

    Ask about holding an EI-sponsored review/exam session at your next convention or through your local state association.

    For additional information, please contact the Professional Certification Department:
    email: certification@ahlei.org | Phone +1.407.999.8100 or 1.888.575.8726 | Fax: +1.407.236.7848 or +1.407.999.8610


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