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High School Program (HTMP)

The American Hotel & Lodging Educational Institute's (AHLEI) high school curriculum, the Hospitality and Tourism Management Program (HTMP), was developed by industry experts and members of the American Hotel & Lodging Association and will take the place of the Lodging Management Program as the official industry-recognized curriculum to prepare students for roles in the hotel industry and beyond.

The tourism industry offers significant job creation across all regions, and has long been an industry with tremendous success for long-term career pathways. Tourism is recognized as a major driver of economic growth and development. The United Nations World Tourism Organization (UNWTO) forecasts international tourist arrivals to increase by 3% to 4% through 2013. The HTMP takes advantage of these opportunities, helping high school juniors and seniors take their first real steps toward promising hospitality careers.

AHLEI's latest high school curriculum introduces the hospitality and tourism industry on a global scale with a large focus on diversity. The program is delivered with graphic-rich textbooks and workbooks, and incorporates the best of modern technology with a selection of online coursework. Most importantly, this curriculum is industry driven as evidenced by the fact that more than 60 industry leaders served as subject matter experts, ensuring that today's program matches the needs of hospitality employers across the world.

Instructors of HTMP are given access to their student's account via a group portal, and even have the opportunity to track progress and see online quiz scores along the way!

However, the best part of the online media package is the stackable certification options presented to HTMP students. These are explained in the Certification tab on this page.

For more information about Hospitality High School Programs: 
Email:   highschool@ahla.com
Phone: +1.407.999.8100

  • Provides specific skills knowledge for students leading to an industry recognized and portable professional certification from the American Hotel & Lodging Educational Institute
  • Aligned to the Common Core State Standards Offers teacher training and the opportunity for instructors to earn a professional certification from the American Hotel & Lodging Educational Institute
  • Presents curriculum in a graphic rich, visually stimulating environment to reinforce learning
  • Showcases Career Pathways for a dynamic, and quickly growing industry
  • Reinforces hospitality on a global scale, with increased focus on diversity
  • Teaches employability skills and job-specific technical skills for the Hospitality & Tourism Career Cluster
  • Includes everything the instructor will need to teach the program; from lesson plans to assessments and examinations
  • Leads to advanced placement in college through articulation agreements
  • Includes work-based learning experiences with an industry internship
  • Offers an International Competition for students to showcase their skills and earn scholarship opportunities

HTMP Books Course Objective:
To provide students with broad-based learning on the tasks, knowledge, and skills required by anyone wishing to build a career within the hospitality and tourism industry.

Year 1
The content deals specifically with information required for operational level employee positions and responsibilities.

  • Introduction to Hospitality and Tourism Program
  • Hospitality Soft Skills
  • Operational Areas
  • Sales and Marketing
  • Safety and Security

Year 2
The content focuses on the leadership and managerial aspects, responsibilities, knowledge, and skills required by an entry-level leader in the hospitality and tourism industry.

  • Introduction to Leadership and Management
  • Hospitality Leadership Skills
  • Operational Leadership
  • Managing Food and Beverage Operations
  • Managing Business Operations
  • Sales and Marketing
  • Safety and Security

The Hospitality and Tourism Management Program (HTMP) is fully aligned with the Common Core State Standards and the national Hospitality & Tourism Career Cluster frameworks.

Student Textbook (one each year)
Presents a global view of hospitality and tourism management in an easy to follow, colorful and graphic rich textbook. Each chapter engages the student through activities and applies your learning sections with learning objectives that can be taken straight from the classroom and into the workplace.

Chapters Include:

  • Industry profiles: focusing on career building best practices
  • Chapter Competencies
  • Terms Your Should Know sidebar definitions
  • Red boldface terms in text
  • Pineapple Fun Fact Box: featuring history, heritage, and future of hospitality and tourism industry
  • American with Disabilities (ADA) Box: featuring responsibilities and requirements
  • Green Practices Box: highlighting sustainable conservation methods
  • Graphics, charts, and diagrams to engage student learning
  • Apply Your Learning chapter review

Student Workbook (one each year)
Enriches classroom learning with activities that speak to today's generation, while reinforcing core academic standards.

Workbook Activities:

  • Build student vocabulary and contextual understanding
  • Develop verbal and nonverbal learning skills
  • Reinforce and apply learning through:
  • Case studies
  • Industry related calculation and formula usage
  • Written exercises
  • Problem solving scenarios
  • Student Workbook Package Includes:
  • Scantron sheet to administer exam for CHTMP professional certification
  • Workplace Voucher for Certification
  • Workplace Evaluation Form for Certification

Instructor Materials:  Teacher Wraparound Edition Textbook (one each year)
Presents a page-by-page guided discussion for instructors to effectively lead classroom discussion. Each page mirrors the pages found in the student text, with supplemental information for the instructor. Instructor talking points are presented in an easy-to-follow color coded system that directly link to lesson plans, supplemental media, and workbook activities

Icons for supplemental learning materials such as a PowerPoint slide, workbook activity, Apply Your Learning questions, or quiz will appear on the page where the materials will be delivered in the classroom. A key for all the icons used in the wraparound edition appears at the front of the book.

Text includes:

  • Talking Points for student textbook and workbook
  • Background information for key topics
  • Additional learning activities for every chapter such as:
    • Ideas for guest speakers
    • Group projects
    • Role playing
    • Research assignments
    • Activities designed to appeal to different learning styles
  • Access code for Online Teacher Portal (Years 1 and 2)

This first of its kind Online Teacher Portal makes life easy for HTMP Instructors. A full library of ready-to-use documents are available in editable formats, allowing the instructor to quickly and easily access lesson plans, weekly quizzes, and PowerPoint presentations.

Online Teacher Portal Includes:

  • Instructions to Teachers on Key Program Elements
  • Lesson Plans
  • PowerPoints
  • Classroom Resource Materials/Activities
  • Assessments/Quizzes
  • Student Workbook answer key & support materials
  • Teacher Resource Guide
  • Syllabus
  • Articulation Crosswalk
  • Learning Competencies
  • Common Core Standards Matrix
  • Student Workplace Evaluation Form for Certification

Supplemental Media Package for Teachers and Students
DVD Package (Year 1 ONLY)

Enrich classroom learning with a selection of nine updated AHLEI DVD titles available for purchase. DVD titles are available at a deeply discounted rate for HTMP schools.

Year 1 Titles:

  • Front Desk First Impressions
  • Enabling Independence: Service for Guests with Disabilities
  • Courtesy Rules! Better Telephone Skills Now
  • Housekeeping: Quality Guestroom Cleaning
  • Stay Safe: Awareness Training for Housekeepers
  • Bed Bugs: Facts & Prevention
  • Preventive Guestroom Maintenance
  • Restaurant Server
  • Lodging Safetyworks

Online Certification Credentials for Students
Prepare your Year 1 and Year 2 students for success by offering them the opportunity to earn globally-recognized industry credentials before they graduate: 

  • Certified Guest Service Professional (CGSP®) 
  • Certified Front Desk Representative
  • Certified Restaurant Server

    The American Hotel & Lodging Educational Institute (AHLEI) professional certification programs are designed to provide your students with additional, self-contained enrichment that goes beyond our standard textbooks. 

    These content-agnostic learning and certification programs are easy to integrate into almost any hospitality management course and offer students an opportunity to learn from the same training resources used by hospitality industry professionals. 
  • Prerequisite: hospitality student 
  • Study resources included 
  • Industry-recognized certification certificate and lapel pin for those who successfully pass the certification exam. 

Recommended Syllabus for the HTMP Curriculum

Hospitality and Tourism Management Program (HTMP) Year 1

Unit 1: Introduction to Hospitality and Tourism Program

  • Chapter 1: Hospitality and Tourism - Recommended number of hours needed 12
  • Chapter 2: Careers in Hospitality -  Recommended number of hours needed 12

Unit 2: Hospitality Soft Skills

  • Chapter 3: Guest Cycle -  Recommended number of hours needed 11
  • Chapter 4: Guest Experience Cycle -  Recommended number of hours needed 14
  • Chapter 5: Financial Processes and the Guest Cycle -  Recommended number of hours needed 12
  • Chapter 6: Communication -  Recommended number of hours needed 13

Unit 3: Operational Areas

  • Chapter 7: Front Office Operations -  Recommended number of hours needed  16
  • Chapter 8: Executive Housekeeping Operations -  Recommended number of hours needed 12
  • Chapter 9: Facilities Management -  Recommended number of hours needed 9
  • Chapter 10: Food and Beverage Services -  Recommended number of hours needed 11
  • Chapter 11: Resort Operations -  Recommended number of hours needed 7
  • Chapter 12: Operational Finance -  Recommended number of hours needed 13

Unit 4: Sales and Marketing

  • Chapter 13: Marketing -  Recommended number of hours needed 9
  • Chapter 14: Sales -  Recommended number of hours needed 8

Unit 5: Safety and Security

  • Chapter 15: Operational Safety -  Recommended number of hours needed 11
  • Chapter 16: Security -  Recommended number of hours needed  10

Hospitality and Tourism Management Program (HTMP) Year 2

Unit 1: Introduction to Leadership and Management

  • Chapter 1: Preparing for a Leadership Career -  Recommended number of hours needed 13
  • Chapter 2: Hospitality and Tourism Leadership -  Recommended number of hours needed 13

Unit 2: Hospitality Leadership Skills

  • Chapter 3: Leadership and the Guest Cycle -  Recommended number of hours needed 9
  • Chapter 4: Managing the Guest Experience Cycle -  Recommended number of hours needed 11
  • Chapter 5: Leadership, Employees, and Communication -  Recommended number of hours needed 14

Unit 3: Operational Leadership

  • Chapter 6: Front Office Leadership -  Recommended number of hours needed 13
  • Chapter 7: Managing Housekeeping Operations -  Recommended number of hours needed  13
  • Chapter 8: Leadership and Facilities Management -  Recommended number of hours needed 11

Unit 4: Managing Food and Beverage Operations

  • Chapter 9: Food and Beverage Service Leadership -  Recommended number of hours needed  14
  • Chapter 10: Managing Banquets and Catered Events -  Recommended number of hours needed  10

Unit 5: Managing Business Operations

  • Chapter 11: Human Resources -  Recommended number of hours needed 10
  • Chapter 12: Managing Operational Finance -  Recommended number of hours needed 11

Unit 6: Sales and Marketing

  • Chapter 13: Marketing -  Recommended number of hours needed 11
  • Chapter 14: Sales -  Recommended number of hours needed 11

Unit 7: Safety and Security

  • Chapter 15: Safety -  Recommended number of hours needed 7
  • Chapter 16: Security -  Recommended number of hours needed 9

Establishing an articulation agreement between your high school and post-secondary school is an important way to encourage higher education among your students. Basically, an articulation agreement spells out the two schools will coordinate educational programs and resources. Articulation agreements can be implemented in many different forms, as shown in the following examples:

  • The "Seamless Curriculum" where high school classes are fully accepted by the post-secondary school
  • Credit for high school classes is awarded to students entering college
  • Advanced placement is given to students who successfully complete the Hospitality and Tourism Management Program

The structure of the Hospitality & Tourism Management Program (HTMP) facilitates articulation agreements with post-secondary schools. The learning objectives for each year can be compared to hospitality management courses at four-year and two-year post-secondary schools. Upon successful completion of both year-end exams, the student will be able to articulate into a school that teaches Educational Institute courses or Educational Institute textbooks.

More than 1,500 schools around the world use Educational Institute text and courses. Students are not limited, however, to articulating into programs where Educational Institute courses are taught. Many schools offer other hospitality management programs as well.

The learning objectives of the HTMP match many of the competencies in AHLEI courses. Listed below are the AHLEI courses that most closely match the learning objectives in the HTMP:

  • A Century of Hospitality
  • Hospitality Today: An Introduction
  • Managing Front Office Operations
  • Managing Housekeeping Operations
  • Managing Service in Food and Beverage Operations
  • Hospitality Facilities Management and Design

Competencies from the following texts are also included in the HTMP:

  • Understanding Hospitality Law
  • Leadership and Management in the Hospitality Industry

Who is the Educational Institute (AHLEI)?
AHLEI is a 60-year-old, independent, nonprofit subsidiary of the American Hotel & Lodging Association. We create employee training materials for the hospitality industry, publish and distribute textbooks used for hospitality programs in high schools and universities, and oversee the professional certification program for the lodging industry.

Why was the Hospitality & Tourism Management Program (HTMP) created?
The Hospitality & Tourism Management Program was created to provide high school students with an updated curriculum that would present them with the high level concepts needed to be a successful manager in the hospitality industry. This curriculum is industry driven, and has been developed with input from over 60 subject matter experts to help prepare today's students for careers in hospitality. A larger focus has been placed on globalization, diversity, and online interaction with the launch of HTMP.

How was HTMP developed?
We invited representatives from academia and industry and formed a focus group that also included our instructional designers and other industry experts. Much of the content was pulled from our college level hospitality courses.

How long is the course?
The course is designed to include 360 hours of classroom learning, divided into two Years. Year 1 and Year 2 of HTMP both have their own separate materials and are purchased separately. Some instructors invite in guest speakers from the industry, arrange field trips to hotels to view the work being performed and provide additional hands on learning, which can add to the total course hours.

What does the course teach?
Year 1 of the course focuses on the operational aspect of the hospitality and tourism industry, while Year 2 builds upon the foundation in the first year and focuses on the management skills needed to succeed in leadership roles.

I am currently teaching the Lodging Management Program. Will this replace LMP?
HTMP will eventually take the place of the LMP curriculum. However, this does not mean that we will no longer be servicing LMP customers. LMP materials will still be made available for purchase until otherwise noted. We recommend beginning the transition to HTMP as soon as you are able.

I have LMP videos and DVD's. Do I need to purchase the new HTMP DVD's?
Yes. The HTMP media package is very different than the LMP media package.

How often will HTMP be revised?
HTMP will be on a 3-year revision cycle.

Do you have any programs available for hospitality instructors?
The Educational Institute offers a certification program for hospitality instructors called the Certified Hospitality Instructor. This program is currently being revised and will be available in its new format in Fall 2013.

What is the target student base for the program?
This curriculum is intended for traditional high school students, preferably those in 11th and 12th grades.

How are the classes facilitated?
The classes can be provided by traditional high schools as well as tech centers and other non-traditional schools that teach to high school aged students. Community colleges also find the program useful in teaching an introductory level hospitality course.

Does the teacher have to be from the hospitality industry?
Anyone with a teaching degree or training experience can instruct the program. All of the instructor materials are provided (instructor workbook, lesson plans, power points, assessments, etc.).

How does the hospitality industry support the program?
We support the program on a local and national level. Before starting a program, a representative from the state hotel association will meet with you to help set up local hotel contacts that would like to participate (job shadowing, guest speaking, field trips, etc.). In addition, we will assist in contacting our member hotels when classes are about to graduate so we know where positions are available.

Another way the program is supported is through the International Competition. This annual event is strictly for students and schools who use the Lodging Management Program/Hospitality & Tourism Management Program. Students from all over the world compete in a hospitality-based tournament with thousands of dollars in college scholarship money at stake.

What about starting pay rates?
In the hospitality industry, people start at the ground floor and work up. We have found that in many areas, hoteliers may be willing to start graduates at a slightly higher pay rate to recognize their accomplishments. In other cases, people have received raises after 90 days. Employees within the hospitality industry typically move to a supervisory role within 1 year of beginning an entry level job. National averages can be found in our career pathways flyer.

My students want to go to college. Is HTMP right for them?
The path to a lodging career may include a trip to a community college or university, where your students can study hospitality management, travel and tourism, or culinary arts. HTMP gives students a leg up, as the knowledge and skills mastered during the program closely mirror those of introductory hospitality courses at universities and colleges nationwide.

Will HTMP prepare my students to enter the workforce?
Not everyone in lodging goes through college. In fact, lodging is one of the new industries where a degree is not necessary for career success. There are many examples of general managers and corporate executives who started as dishwashers and bellmen and rose through the ranks because of their motivation and drive. Your HTMP classes will give your students a head start on their hospitality careers.

Graduates of the Program receive a Certificate of Completion from the Educational Institute after passing the final exam of both Year 1 and Year 2. In addition, after the workplace requirement has been met, students are eligible for a professional certification from the Educational Institute. This designation is recognized internationally, and is called the Certified Hospitality & Tourism Management Professional (CHTMP).

In order to earn the CHTMP certification, students must complete 100 hours of paid or unpaid work experience in one or more of the following qualifying positions:

  • Accommodations-Hotels, resorts, motels, hostels, vacation rentals, vacation ownership, bed & breakfast properties, recreational vehicles and camping
  • Food & Beverage-Restaurants, full-service, fine dining, quick service, banquet facilities, lounges
  • Transportation-Airlines, cruise lines, rail, car rentals, tour/coach operators, bus lines, taxis
  • Attractions-Theme parks, zoos, national/state/local parks, natural wonders, heritage sites

It is preferred that students complete the 100-hour on-site workplace requirement between Year 1 and Year 2; however, the requirement must be completed within 120 days of taking the HTMP Year 2 exam. 

Online Certification Credentials for Students
Prepare your Year 1 and Year 2 students for success by offering them the opportunity to earn globally-recognized industry credentials before they graduate: 

  • Certified Guest Service Professional (CGSP®) 
  • Certified Front Desk Representative
  • Certified Restaurant Server 

    The American Hotel & Lodging Educational Institute (AHLEI) professional certification programs are designed to provide your students with additional, self-contained enrichment that goes beyond our standard textbooks.  

    These content-agnostic learning and certification programs are easy to integrate into almost any hospitality management course and offer students an opportunity to learn from the same training resources used by hospitality industry professionals.
  • Prerequisite: hospitality student 
  • Study resources included 
  • Industry-recognized certification certificate and lapel pin for those who successfully pass the certification exam.

International Competition

HTMP Competition Winners

AHLEI will not hold the HTMP International Competition in 2016.  The competition will be offered in a revised format, returning in 2017. 

Each year the American Hotel & Lodging Educational Institute (AHLEI) hosts high school students from around the world who come to Orlando, Florida to showcase their skills in a 2-day competition that challenges participants with events based on real-world job scenarios in the hospitality industry. The Hospitality Tourism and Management (HTMP) international competition provides opportunities for students and instructors alike to network with representatives from colleges, hotels, and hospitality associations.

Students compete for scholarship dollars from leading hospitality universities and the ultimate prize - a trip to New York City for the American Hotel & Lodging Association (AH&LA) Fall Conference and International Hotel, Motel + Restaurant Show (IHMRS) where they will rub elbows with some of the most important leaders in our industry.

During the HTMP competition, teams of students display their proficiency while competing in three contests:

Hotel Operations: Students apply their knowledge in a three-part challenge: room inspection, in which students have 10 minutes to find 10 housekeeping cleaning errors in a typical guestroom using an executive housekeeping checklist; night audit, in which teams perform financial calculations and manually post front desk accounting information; and case studies in food and beverage, guest service and sales and marketing, in which students have 20 minutes to prepare solutions to case study scenarios.

The Hospitality Project: Teams demonstrate their knowledge, skills, and abilities in event planning. They are given a scenario that includes budget parameters, proposal design, banquet event order, menu, and floor plan.

The Knowledge Bowl: Teams demonstrate their knowledge through a multi-round, question-and-answer quiz.

Thank you to our 2015 event sponsors! 

GOLD Sponsors

HTMP Competition Sponsor - Loews         HTMP Competition Sponsor - American Express     HTMP Competition Sponsor - Hcareers     HTMP Competition Sponsor - AHLEF

 

SILVER Sponsor

HTMP Competition Sponsor - Best Western

 
BRONZE Sponsor
HTMP Competition Sponsor - LaQuinta

Established in 2004, the High School International Competition showcases the knowledge and skills of high school hospitality students competing for scholarships to leading college and university hospitality programs. 

The American Hotel & Lodging Educational Institute, a nonprofit  subsidiary of the American Hotel & Lodging Association, offers a number of sponsorship opportunities for the 2015 High School International Competition. Our charitable-giving affiliate, the American Hotel & Lodging Educational Foundation funds the Competition,  which was designed to introduce students to the many opportunities available in the hospitality industry and to help guide them on a career path. 

For any questions about the 2015 HTMP International Competition, please contact Shelly Weir at sweir@ahla.com or +1 407 999 8166.

 

The 2015 annual HTMP International Competition is set for April 23-25, 2015, in Orlando, Florida.

Host Hotel and Event Venue:
Rosen Shingle Creek  

Agenda:  Download here
Subject to change at the discretion of the American Hotel & Lodging Educational Institute (AHLEI)

Thursday, April 23

  • Competition Registration:  12:00 p.m. - 12:30 p.m.
  • Welcome Lunch, Orientation & Team Building Exercise:  12:30 p.m. - 1:30 p.m.
  • Hospitality Project: Preparation:  1:30 p.m - 5:30 p.m.
  • Student Break:  5:30 p.m. - 5:45 p.m.
  • Hotel Operations: Hotel Accounting:  5:45 p.m. - 6:30 p.m.
  • Dinner for Students and Adults:  6:30 p.m. - 7:30 p.m.
  • Free time* to explore I-Drive area:  7:30 p.m.

Friday, April 24

  • Student Breakfast:  7:30 a.m. - 8:30 a.m.
  • Judges Breakfast:  7:30 a.m. - 8:30 a.m.
  • Hospitality Project Presentations:  8:30 a.m. - 12:00 p.m.  
       Resume after lunch 12:45 p.m. - 5:00 p.m.
  • Hotel Operations: Room Inspections:  8:30 a.m - 12:00 p.m.  
       Resume after lunch 12:45 p.m. - 5:00 p.m.
  • Hotel Operations: Case Studies:  8:30 a.m. - 12:00 p.m.  
       Resume after lunch 12:45 p.m. - 5:00 p.m.  
    • Sales & Marketing
    • Guest Service
    • Food & Beverage
  • Lunch:  12:00 p.m. - 12:45 p.m.
  • Student Lounge:  8:30 a.m. - 5:00 p.m. (open hours)
  • Back of the House Tour:  5:00 p.m. - 6:00 p.m.
  • Adult Dinner (Judges, Instructors, Sponsors, State Directors):  6:30 p.m. - 7:30 p.m.
  • Student BBQ Poolside Dinner at Rosen Shingle Creek:  6:30 p.m. - 7:30 p.m.
  • Free Time with access to Private Pool:  7:30 p.m. to 9:30 p.m.

Saturday, April 25

  • Student Breakfast:  7:00 a.m. - 8:00 a.m.
  • Judges Breakfast:  7:00 a.m. - 8:00 a.m.
  • Knowledge Bowl:  8:00 a.m - 12:00 p.m.
  • Load Buses and Depart for Universal Orlando Resort®:  12:00 p.m. - 12:30 p.m.
  • Awards Ceremony Luncheon at Loews Portofino Hotel:  12:30 p.m. - 1:30 p.m.
  • Universal Orlando Resort®: 1:30 p.m. - 6:00 p.m.
  • Buses return to Rosen Shingle Creek:  6:00 p.m.

* Download complete agenda here to include additional details and dress code throughout the competition.

 

 2015 Competing Teams

  •  Bahamas - Jack Hayward High School
    • Instructor: Gailey Williams
  • Bahamas - Anatol Rodgers High School
    • Instructor: Janelle Cambridge-Johnson
  • California - Monta Vista High School
    • Instructor: Carl Schmidt
  • Florida - Mid Florida Tech
    • Instructor: Pat Novalis
  • Florida - Miami Beach Senior High
    • Instructor: Patricia Gregory
  • Guam - Okkodo High School
    • Instructor: Evon Wong
  • Idaho - KTEC Resort Academy
    • Instructor: Angie White
  • New Hampshire - White Mountain Regional High School
    • Instructor: Morgan Parker-Grima
  • Texas - Bryon Nelson High School
    • Teacher: Allison Bode
  • Washington, DC - Hospitality High School
    • Instructor: Jonathan Joseph
  • Wyoming - Triumph High School
    • Instructor: Dr.  Michelle Aldrich

Thank you to our 2015 Scholarship Providers!

  HTMP Competition Sponsor - Sullivan University             HTMP Competition Sponsor - The Culinary Institute of America             HTMP Competition Sponsor - Newbury College          HTMP Competition Sponsor - Johnson & Wales  


HTMP Competition Sponsor - University of Maryland Eastern Shore           HTMP Competition Sponsor - San Diego               HTMP Competition Sponsor - FIU             HTMP Competition Sponsor - AHLEF  

     

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