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      Sheriff Officer Earns Hospitality Security Certification

      Marcus Camacho earns Certified Lodging Security Director (CLSD) designation

      Sergeant Marcus Camacho of the Orange County (Florida) Sheriff's Office is the first law enforcement official to earn the Certified Lodging Security Director (CLSD®) designation from the American Hotel & Lodging Educational Institute (EI). While the certification was originally created for security personnel working in hotels, Camacho's work with Orlando-area hotels and attractions through tourism-oriented policing services (TOPS) made pursuing the hospitality certification a logical extension of his professional development. 

      "I've spent 17 years of my career working in the tourism district, and I've dealt with many issues of security and the hotel industry," said Camacho, who shares his industry-specific security research and best practices through law enforcement bulletins sent to a national mailing list of subscribers. "As I do presentations to law enforcement about global threats to the lodging industry, the CLSD will give me even greater credibility." 

      Tourism-oriented policing services began in Florida in the mid-1990s, when law enforcement officers formed into specialized units whose sole responsibility was to protect and assist tourists. Law enforcement personnel in these tourism-oriented units undergo additional training in understanding the sociology and psychology of tourists, as well as the economic impact of tourism. The concept has since expanded from Florida to top U.S. destinations as well as global tourism sites. The National Sheriffs' Association offers training in this area through its Institute for Leadership and Tourism Policing. 

      "Tourism is dynamic, but very different from other areas of law enforcement," he said. "It's important to be able to use the right hospitality and tourism terminology and to realize the sensitivity of certain issues when working with the hospitality industry. The CLSD provides that background." 

      Eric Clay, MSc, CLSD, complex director of security services for Walt Disney World Swan and Dolphin Resort, served as the proctor for Camacho's CLSD exam, and has worked with him for a number of years. 

      "I think it's great that he obtained his CLSD.  A lot of hotel security directors are former law enforcement officers, so we definitely share a bond with the officers and deputies who work our areas."  However, lodging security is very different from law enforcement. I believe this certification will provide Marcus with a broader understanding of our industry and will benefit us by allowing him to see things from a lodging security perspective," said Clay.

      "I am honored that EI provided me with the opportunity to pursue this certification," said Camacho. "It commands a lot of respect in the hospitality industry, and when I explain what it is to law enforcement people, they think it's really impressive, too." 

      About the American Hotel & Lodging Educational Institute
      Established in 1953 as a nonprofit educational foundation of the American Hotel & Lodging Association, the Educational Institute’s mission is to continue being the preferred provider to the lodging industry, hospitality schools, and related hospitality industries by developing and providing quality resources to train, educate, and certify hospitality professionals worldwide.