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      Spanish Translation of EI Program Eye on Awareness® Expands Employee Awareness of Security Issues

      Orlando, Florida, September 2011-The American Hotel & Lodging Educational Institute (EI), has translated its security and anti-terrorism online training program into Spanish.

      Eye on Awareness® - Entrenamiento Para Hoteles Sobre Seguridad y Anti-Terrorismo, offers web-based, interactive hotel anti-terrorism and security awareness training to line-level lodging employees, who are considered front line observers of possible suspicious activity.

      "We want all line-level employees to feel confident that with the proper background knowledge and a keen sense of observation, they can play a vital role in keeping their property and guests safe," said Robert L. Steele III, CHA, President and COO of the Educational Institute. "By offering this program in Spanish, many more employees will have access to this critically-important information."

      Approximately 22 percent of U.S. hotel employees are Latino, and in some areas of the country, a hotel staff may be as much as 75 percent Hispanic. The Spanish version of Eye of Awareness® will also benefit EI's customers in Spanish-speaking countries worldwide. The Eye on Awareness® training program provides hotel employees with the knowledge needed to recognize, report, and react to suspicious situations at their properties. It teaches them how to understand those activities and report them. The program is geared toward all employees who may have contact with guests, including housekeeping, maintenance, front desk, guest services, food and beverage, transportation, and parking.

      The course focuses on suspicious activity reporting, and what types of activities are suspicious. It also includes information on recognizing suspicious packages. While most of the content is aimed at preventing incidents, the program also instructs employees what do in an active shooting situation, including how to stay alive and assist others. The online training program includes interactive, multimedia lessons enhanced by review questions that assess employee comprehension. The program is $30 for AH&LA members and $45 for nonmembers. For information, visit http://www.ahlei.org or call 800-752-4567 or 517-372-8800. Outside the U.S. and Canada, call 407-999-8100.

      About the American Hotel & Lodging Educational Institute
      Established in 1953 as a nonprofit educational foundation of the American Hotel & Lodging Association, the Educational Institute’s mission is to continue being the preferred provider to the lodging industry, hospitality schools, and related hospitality industries by developing and providing quality resources to train, educate, and certify hospitality professionals worldwide.

      Elizabeth Johnson - ejohnson@ahla.com