Certified Maintenance Employee START Instructor Guide

Certified Maintenance Employee START Instructor Guide


Membership BenefitsMembership Benefits

Member: $124.95
Nonmember: $154.95

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The START (Skills, Tasks, and Results Training) Program for Individual Positions offers flexible, and concise instructions on how to perform the key tasks, along with the general hospitality knowledge, and soft skills needed to maintain operation standards at a lodging property.

The START Instructor Guide for Certified Maintenance Employee includes everything needed for trainers to deliver in a classroom setting or train on-the-job with the quickSTART program.


• Trainer materials and learning resources, including competencies, quizzes and activities. 
• Printable certification exam questions for the Maintenance Employee position.

Please note: 
START and quickSTART  participant packages for Maintenance Employee are sold separately to include study guide and certification exam scan sheet.

Candidates who complete the START or quickSTART program and pass the 30 multiple-choice Maintenance Employee certification exam with a score of 70% or higher will receive a certificate, lapel pin and global recognition for their accomplishment.



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