Hospitality Today An Introduction

Hospitality Today An Introduction

Seventh Edition


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This textbook provides readers with a comprehensive introduction to the many entities that make up the hospitality industry, as well as an overview of today's hot issues, including ethical challenges and management concerns. The seventh edition features new information on:

  • Green hotels and restaurants and sustainable tourism development
  • Hotel technology, computer-based restaurant control systems, and virtual meetings
  • Application of management techniques such as Six Sigma and Balanced Scorecard
  • How the Internet, e-mail, and social media have changed hospitality marketing

Authors: Rocco M. Angelo, CHA, and Andrew N. Vladimir, CHE
©2011, 17 chapters, Hardbound
ISBN 978-0-86612-363-1

Please note:

  • Includes course exam scan sheet for students enrolled in a school program.
  • To be eligible to take the final exam and earn a certificate of completion for this course, you must either be enrolled at a school or enrolled as a Distance Learning student through AHLEI. Distance Learning students MUST order their textbooks through the paper or online application ; textbooks purchased through the online store will NOT include the necessary final exam.

View the  course syllabus  or for complimentary access to additional resources, including chapter outlines, guides, optional tests, PowerPoint files and more, for instructors only connect to the Instructor Resource Portal.

After you fill out the initial request form , you will be notified by email when your registration has been approved. Once approved, you will be able to log in to the portal and access the many course resources we provide.

Examination/Desk Copy:    

Instructors in the United States and Canada who would like to receive an examination copy or desk copy of this textbook should use this  online request form . International instructors should contact  internationalsales@ahla.com  or call +1.407.999.8100.


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