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      Security and Loss Prevention Management

      Security and Loss Prevention Management

      Third Edition

      00387CIN03ENGEOC

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      Member: $82.95
      Nonmember: $118.95

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      This textbook has been substantially updated to reflect safety and security issues of current concern within the hospitality industry. This third edition presents best practices and guidance related to risk management in the hospitality workplace. Content takes a broader and more global view of the issues, and focuses on identification and mediation of a variety of safety and security concerns.

      Topics include:

      • Security and Safety in the Lodging Industry
      • Legal Aspects of Loss Prevention
      • Guestroom Security Equipment
      • Lodging Safety Equipment
      • Security Procedures Covering Guest Concerns
      • Departmental Responsibilities in Guest and Asset Protection
      • Emergency Management and Media Relations
      • Protection of Funds
      • Employee Safety
      • Insurance and Risk Management

      This textbook comes packaged with a keycode that provides access to Eye on Awareness®-Hotel Security Training as an online component that provides additional, interactive material to reinforce the books content.  It provides the skills and knowledge that are essential for personnel in a lodging property. Review questions cover the content to assess comprehension of the material.

      Please note:

      • Access to the online component remains active for six-months from the date of purchase.
      • Includes course exam scan sheet for students enrolled in a school program. 
      • Individual learners interested in EI's hospitality management courses should order through the Distance Learning enrollment process, as the textbook is included in the program price.

      Authors:
      David M. Stipanuk, Cornell University 
      Raymond C. Ellis, Jr., CHE

      ©2013, 10 chapters, Softbound
      ISBN 978-0-86612-410-2

      Attention Instructors:

      This title is distributed in the United States by Pearson Higher Education.  For additional instructor information or to place an order, please visit Pearson's website.

      To find your Pearson customer service representative, visit http://www.pearsonhighered.com/replocator/.

      Table of Contents

      Chapter: 1 Security and Safety in the Lodging Industry
      Chapter: 2 Legal Aspects of Loss Prevention
      Chapter: 3 Security Programs, Training, Design, and Equipment
      Chapter: 4 Security Procedures Covering Guest Concerns
      Chapter: 5 Lodging Safety
      Chapter: 6 Departmental Responsibilities in Guest and Asset Protection
      Chapter: 7 Employee Safety
      Chapter: 8 The Protection of Funds and Information
      Chapter: 9 Emergency Management and Media Relations
      Chapter: 10 Insurance
      Download

      Syllabus

      Prerequisites: None

      Course Description: This course explains the issues surrounding the need for individualized hotel security programs, examines a wide variety of security and safety equipment and procedures, discusses guest protection and internal security for asset protection, explores risk management and loss prevention issues, and outlines OSHA regulations that apply to lodging properties.

      Objectives: At the completion of this course, students should be able to:

      1. Explain the importance of a comprehensive approach to risk management and outline the business case for managing risk.
      2. Discuss the security and safety responsibilities of hotels.
      3. Describe the American legal system, define basic legal terms, and explain a hotel's duty to exercise reasonable care in relation to its guests.
      4. Explain the key issues in developing and setting up a hotel security program.
      5. Identify slip, trip, and fall risks in hotels, describe hotel fire risks, and explain safety risks and concerns pertaining to hotel water systems.
      6. Discuss losses that affect all hotel departments, including employee and guest theft.
      7. Summarize the business case for employee safety, discuss strategies for managing employee safety, and explain how a hotel can establish a safety committee.
      8. Describe how hotels can appropriately respond to bombs and bomb threats, fires, hurricanes and typhoons, tornadoes, floods, earthquakes, tsunamis, blackouts, robberies, medical and dental emergencies, and terrorism
      9. Outline a viable media relations response in the event of an emergency situation.
      10. Explain how insurance can help hotels minimize their financial expenses due to losses and summarize considerations in purchasing insurance.

      Group Teaching Guidelines: This course is designed with ten chapter sessions that can be combined or broken down to meet a variety of scheduling needs. Class activities are included in the Instructor's Guide.

      Evaluation: The student must complete a comprehensive final examination.

      Learning Resource:Security and Loss Prevention Management, Third Edition, by David M. Stipanuk and Raymond C. Ellis, Jr.

      Bonus Materials

      − Online Video Links by Chapter
      − Website Links by Chapter
      − Legal Cases
      − OSHA Supplement 
      Download

      Presentation Files

      These files, available by chapter, are formatted in Microsoft PowerPoint.

      Chapter: 1 Security and Safety in the Lodging Industry
      Chapter: 2 Legal Aspects of Loss Prevention
      Chapter: 3 Security Programs, Training, Design, and Equipment
      Chapter: 4 Security Procedures Covering Guest Concerns
      Chapter: 5 Lodging Safety
      Chapter: 6 Departmental Responsibilities in Guest and Asset Protection
      Chapter: 7 Employee Safety
      Chapter: 8 The Protection of Funds and Information
      Chapter: 9 Emergency Management and Media Relations
      Chapter: 10 Insurance
      Download

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