Supervision in the Hospitality Industry (Spanish)

Supervision in the Hospitality Industry (Spanish)

Fourth Edition


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This textbook offered in Spanish helps hospitality supervisors hit the ground running with the skills they'll learn in this book. They will be prepared to juggle with expectations of management;guests;employees;and governmental agencies. New case studies help employees practice solving problems they may face on the job.

This textbook also provides resources to help employees create a professional development plan for their hospitality career.

Authors: Raphael R. Kavanaugh, Ed.D., CHA, Purdue University;
and Jack D. Ninemeier, Ph.D., CFBE, CHE, Michigan State University
©2007, 14 Chapters, Softbound
ISBN 978-0-86612-399-0


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