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      Certified Lodging Security Officer (CLSO)

      Certified Lodging Security Officer (CLSO)

      Membership Benefits Link

      Recertification Information Link

      Member: $40.00
      Nonmember: $55.00

      Today's successful security officers must have the knowledge to effectively handle routine security activities and emergencies as well as sound judgment, and practical skills. They must keep pace with change, improve their knowledge, and share their experience with others.

      The Certified Lodging Security Officer (CLSO) designation provides recognition for these skills. Recognized worldwide, the CLSO designation is the lodging industry's highest acknowledgment of professionalism for security officers in the hospitality industry.

      Who should apply? Lodging Security Officer

      Certified Lodging Security Officer (CLSO) uniquely integrates three training functions:

      • Skill and Knowledge Training is the responsibility of property management and the participant. The American Hotel & Lodging Educational Institute can provide training resources which will assist employees in the training and development process.
      • Performance Assessment and Testing validates the training has occurred and that performance standards have been met. With the written test, we strive to verify an employee's knowledge, application and performance of specified job duties.
      • Recognition and Achievement provides the positive acknowledgement that the employee has attained a standard in their performance. Successful completion of the program components is recognized with a certificate and lapel pin.

      The CLSO designation may be used on letterhead, business cards, and other writings. The CLSO lapel pin and certificate are the visible symbols of the holder's status and achievement.

      For additional information, please contact the Professional Certification Department:
      email: certification@ahla.com | Phone +1.407.999.8100 or 1.888.575.8726 | Fax: +1.407.236.7848 or +1.407.999.8610

      Because individual backgrounds vary widely in the hospitality industry, applicants may pursue the CLSO designation based on the following:

      • Full-time employment as a hospitality security officer for 90 days.
      Download the CLSO order form(PDF format)

      Complete and return the order form by mail or fax, along with the examination fee.

      Within three weeks, the Educational Institute will send the CLSO exam to your designated proctor.

      Successfully complete the CLSO comprehensive exam through an approved proctor.
      Lodging Security Officer Program is a one-time investment for your property. Member: $159.95; Nonmember; $199.95.*

      CLSO Study Guide is recommended for non-group applicants. Member: $49.95; Nonmember: $59.95.*

      *CLSO exam fee is priced separate from study guide and/or workbooks.

      CLSO exam preparation material offers a thorough overview of the CLSO exam content.

      The CLSO exam consists of 60 multiple-choice questions that must be answered within a two hour time period. All test questions are designed to test the candidate's mastery of various competencies derived from four key areas of knowledge in combination with on-the-job hospitality work experience. The key areas of testing are:

      • Lodging Security Overview
      • Routine Security Activities
      • Handling Misdemeanors and Felonies
      • Handling Emergencies