The Guest Service Gold® Participant Workbook serves as a companion guide to the Guest Service Gold® Training Program. Employees can use it as a reference that improves training retention.
Employees can also use the participant workbook as a resource for preparing for the Certified Guest Service Professional (CGSP®) certification designation.
To purchase workbooks for training sessions and/or workshops, please call +1.407.999.8100+1.407.999.8100.
If you are a student at a school or in a workforce training program, this product is for the workbook only and does NOT include the exam scan sheet for the CGSP®. Please order material through your bookstore or contact your instructor.
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