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      Managing Housekeeping Operations eText

      Managing Housekeeping Operations eText

      Third Edition

      00338TLN03ENGEOC

      Online Learning

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      Member: $51.00
      Nonmember: $64.00

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      Housekeeping is critical to the success of today's hospitality operations. This eText shows what it takes to direct day-to-day operations of this department, from big-picture management issues to technical details for cleaning each area. 

      Featured topics:

      • Energy management, sustainability and "green" housekeeping (microfiber mops, reusing linens/towels, chemical use, green lighting, etc.)
      • Post 9/11 security issues
      • Health concerns (bedbugs, mold, viral outbreaks)
      • Amenities and guestroom furnishings (bathrobes, triple sheeting, higher thread counts, "bed wars," pillow menus, wireless Internet, etc.)
      • Human resources (diversity, recruitment challenges, immigration reform laws, turnover, selection and interviewing)

      Keycode access to the eText includes an accompanying online component. The eText features include zoom, enlarge exhibit, key term definitions, hyperlinks to related websites, and quick access to terms and review questions. The online component includes video clip's from AHLEI's training resources, short quizzes, definitions, links to relevant websites, interactive exercises, and industry news.

      Please note: 
      • eTexts are available for online viewing only; they are not downloadable to computer hard drives, eReaders, or mobile devices. 
      • Access to both the eText and online component remains active for six-months from the date of purchase. 
      • eText does NOT include final exam scan sheet.

      Author: Aleta A. Nitschke, The Rooms Chronicle and William D. Frye ©2008, 14 chapters, Softbound ISBN 978-0-86612-383-9

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