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Managing Technology in the Hospitality Industry covers applications for all operational areas, and also covers security maintenance for technology. The sixth edition features 10 new sections with the latest information on benchmarking hospitality technology, social networking, Internet marketing, self-service technologies, Voice over Internet Protocol (VoIP), open and closed payment systems, PCI compliance, menu item pricing, inventory replenishment, and data mining.Keycode access to the eText includes an accompanying online component. The eText features include zoom, enlarge exhibit, key term definitions, hyperlinks to related websites, and quick access to terms and review questions. The online component includes interactive quizzes to help students gauge their understanding of the material, and examination and expansion of chapter competencies and concepts, narrated by author Michael Kasavana.
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