Safety Matters Online Program

Safety Matters Online Program


Online Learning

Membership BenefitsMembership Benefits

Member: $20.00
Nonmember: $30.00

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Guests expect safety, security, and privacy when visiting a property. Safety Matters is an online course that introduces lodging employees to some of the safety and security issues they might encounter as part of their job.  The self-paced course can be used as an onboarding tool for new hotel employees (or refresher course), postsecondary and high school students, and workforce agencies.  

The training provides guidelines for maintaining the health and safety of guests and employees, as well as practical tips for addressing safety and security risks.

View Demo  

Learners are provided with an opportunity to explore different functional areas of a hotel:

Front Desk
  • Key Control [video]
  • Lost and Found [video] 
  • Computer Security 
  • Guest Privacy [video] 
  • Terrorism and Bomb Threats 
  • Special Events 
  • VIPs (Very Important Person) 
  • Lobby
  • Access Control [video] 
  • Security Documentation [video] 
  • Elevator Malfunctions 
  • Active Shooter [video] 
  • Suspicious Activities [video] 
  • Weather Emergencies and Natural Disasters 
  • Guestroom
  • Human Trafficking [video] 
  • Chemical Safety [video] 
  • Bloodborne Pathogens [video] 
  • Methamphetamines and Other Drugs [video] 
  • Safe Lifting [video] 
  • Maintenance
  • Lockout/Tagout [video] 
  • Fire Prevention [video] 
  • Machinery and Equipment [video] 
  • Power Failures 
  • Food and Beverage
  • Accidents [video] 
  • Cuts and Burns [video] 
  • Fire Safety [video] 
  • Sanitation [video] 
  • Food Allergies 
  • Asset Protection 
  • Payment Cards 
  • Perimeter
  • Slips, Trips, and Falls [video] 
  • Parking Lot Safety [video] 

  • Safety Matters includes a 15-question assessment to gauge employee learning. Trainees who pass the quiz can print out a certificate of completion. 
    Available in English. ©2015, 1-hour

    Please note:  
    Upon ordering, a keycode is immediately provided by email for use to access the Safety Matters online program for three months from date of purchase.

    This product is available for licensing by organizations for training multiple employees. Pricing subject to number of users. Please email industrysales@ahlei.org for details.


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