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    • Supervisory Skill Builders Online

      The Supervisory Skill Builders online program is loaded with "need-to-know" information on how supervisors should carry out their responsibilities to management, as well as employees.  The program helps supervisors meet management's objective for productivity and quality guest service, solve every day workplace challenges, gain respect, trust and support from the people who work for them. 

      Topics in the program include:SSB Modules Pic

      • You as a Supervisor
      • Conducting Orientation and Training
      • Leadership
      • Handling Problems and Conflict
      • Motivation and Team Building
      • Staffing and Scheduling
      • Improving Employee Performance
      • Effective Communication
      • Time Management

      Now available for individual purchase through our shopping cart

      To order, visit Supervisory Skill Builders Online under our Career Development category.

      Group pricing for:

      • hotel and restaurant organizations please contact: 1-877-611-7010
      • academic institutions please contact: 1-800-344-4381

      The Supervisory Skill Builders online course can be used to prepare for the Certified Hospitality Supervisor (CHS) professional designation.