Backlist

Management of Food and Beverage Operations, 6th Edition
Author: Jack D. Ninemeier, Ph.D., CHA, CHE
Copyright: 2015 – 13 chapters

This textbook addresses successful management and operational tactics used in food and beverage operations, how food service operations improve quality standards while reducing expenses, and explores ways in which technology can be used to give guests greater value for their dining dollars and improve efficiency.

• 9780866124775 – Textbook
• 9781949324372 – eBook
• 9781949324389 – eBook Voucher
• 9781949324853 – Online Exam Voucher
• 9780866124775 – Textbook and Answer Sheet Package

Managing Hospitality Human Resources, 5th Edition
Authors: Robert H. Woods, Ph.D., CHRE; Misty M. Johanson, Ph.D.; Michael P. Sciarini, Ph.D.
Copyright: 2012 – 14 chapters

Hospitality is a people industry, and this textbook will teach readers how to manage the important human resources who provide services within a hospitality operation. They’ll learn how to fulfill the requirements of U.S. employment and workplace laws, and discover the latest strategies for attracting employees, minimizing turnover, and maximizing productivity.

• 9780866123699 – Textbook
• 9780866124201 – Textbook (Spanish)
• 9781949324556 – eBook
• 9781949324563 – eBook Voucher
• 9781949324877 – Online Exam Voucher
• 9780866123969 – Textbook and Answer Sheet Package

Supervision in the Hospitality Industry, Fifth Edition
Author: Jack D. Ninemeier, Ph.D., CHA, CHE
Copyright: 2019 – 14 chapters – 390 pages

This course teaches the skills that can help students develop effective supervision and management skills that are essential to success in the industry. The fifth edition features revised procedures for managing conflict; expanded information on motivation, including a discussion of on-boarding; new information on the role of technology and social media on recruiting and reference checks; new information on the costs and benefits of training; and a discussion of the use of technology for employee scheduling, including scheduling software and company intranets.

• 9781949324198 – Textbook
• 9781949324204 – eBook
• 9781949324709 – eBook Voucher
• 9781949324914 – Online Exam Voucher
• 9781949324198 – Textbook and Answer Sheet Package