Recruiting and Hiring

With the reality of a shrinking labor pool and increased turnover, it’s no wonder that recruitment and retention are top goals of many hotel and lodging properties. Managers must be able to effectively recruit, hire, onboard, and retain a high-quality hospitality team—skills that are all critical to building an engaged workforce that positively influences the culture of an organization, profitability, and guest experience.

Online • Mobile Friendly • Interactive

The new Hospitality Manager: Recruiting and Hiring online course from AHLEI focuses on indispensable managerial skills to succeed in today’s job market, from recruitment marketing to onboarding. These modules provides better visibility into employee career options, upskill existing managers, and provide professional development opportunities.

Highlights of this online training course include:

  • Hospitality focused – centered on the scenarios facing hospitality employees today so that learners can see themselves in depictions in the course
  • Media-rich, interactive content – delivered through a variety of experiences (video, animation, interactive questions) that bring real-world hospitality situations into the learning
  • Guided learning – allows learners to explore content and offer multiple opportunities to apply concepts learned
  • Vetted by the industry – manager-level competencies have been developed with the input of key stakeholders and operators to ensure training is relevant and accessible
  • Certificate awarded upon completion of the course

Hospitality Manager: Recruiting & Hiring Course Outline

Total course length is two hours (each module is 10-20 minutes). Each online module includes knowledge checks, quizzes and interactive self-assessments. No time in position required. A certificate is awarded upon completion of the course.

  • Module 1: Recruitment Marketing
  • Module 2: The Candidate Experience
  • Module 3: Interviewing Successfully
  • Module 4: Selection and Job Offer
  • Module 5: Compensation
  • Module 6: Orientation
  • Module 7: Onboarding

Visit the Hospitality Manager: Recruiting & Hiring page to see pricing and add to your cart