Managerial

Hospitality sales and revenue managers have special skill sets that help makes a property successful. You help keep the rooms full and ensure the financial viability of the operation. Supervisors and department trainers help create productive teams that excel at their jobs. Professional certification provides you with industry-validated recognition of the unique knowledge and skills that you possess.​

Certified Hospitality Revenue Manager (CHRM®)

Certification Overlay text: This certification recognizes your expertise at managing revenue and plotting price points that make the property profitable.​

You know how to calculate the best use of the property at the best prices. You are an expert manager who possesses practical forecasting techniques and sound judgment. Because the hospitality environment is constantly changing, you keep pace with trends and events, constantly improving your knowledge and sharing your expertise with others at the property. The Certified Hospitality Revenue Management certification recognizes your skill at managing revenue and plotting price points that makes the property successful. ​

Apply today to receive your study materials and prepare for your certification exam. ​

Certified Hospitality Sales Professional (CHSP®)

Certification overlay text: CHSP recognizes the marketing and revenue management skills you possess and the professionalism you exhibit as you constantly work to keep up with the latest sales techniques to fill your property.​

You know your property and the way it can meet guest needs like few others. You have great interpersonal skills that are paired with sound judgment. The Certified Hospitality Sales Professional certification recognizes the marketing and revenue management skills you possess and the professionalism you exhibit as you constantly work to keep up with the latest trends and sales techniques.​

Apply today to receive your study materials and prepare for your certification exam.​

Supervisors are the lynchpin between line-level employees and department heads. They are skilled in performing the job they supervise and also possess important leadership skills such as time management, scheduling, motivating employees, and evaluating performance. ​

You can hone your supervision skills and get the recognition your professionalism deserves with any of the following certifications:​

Certified Hospitality Department Trainer (CHDT)

Certification Overlay Text: Earn the CHDT to show you possess skills in delivering training, analyzing needs, and evaluating results for your team and your department. ​

Training is more important than ever before. As a hospitality department trainer, you protect your property by making sure everyone is well-trained in job skills, proper safety procedures, and property and legal policies. By earning the Certified Hospitality Department Trainer certification, you show you possess skills in delivering training, analyzing needs, and evaluating results.​

Purchase the Trainer Development Program online to prepare for and take the CHDT exam (included in purchase price). ​

Certified Hospitality Supervisor (CHS)

Certification Overlay text: Earn the designation that shows you are an effective supervisor who can lead, manage time, communicate, and motivate employees.  ​

You are an effective hospitality supervisor because you know how to lead, manage time and communicate well with everyone around you. You motivate your employees and make sure they meet property standards. Improve your supervisory abilities and earn recognition for your skills, knowledge, experience and commitment to professionalism by earning the Certified Hospitality Supervisor certification.​

Purchase Supervisory Skill Builders online to prepare for the CHS, then complete the CHS application (separate fee) and submit to AHLEI’s Professional Certification Department. ​

Certified Lodging Security Supervisor (CLSS)

Certification Overlay text: Your property depends on you to manage emergencies, keep the property safe and practice effective human resources skills with security employees. ​

Your property depends on you to manage emergencies, keep the property safe and practice effective human resources skills with security employees. You succeed because of your sound judgment and practical skills. Earn the Certified Lodging Security Supervisor certification to increase your professionalism and show that you are an outstanding lodging security supervisor.​

Apply today to receive your study materials and prepare for your certification exam.​