Lodging

AHLEI provides you with the training and professional development solutions you need to prepare your staff to meet the ever-changing challenges of the hospitality industry.​

AHLEI provides hospitality industry training solutions. Whether it is training needs for any position at the property or certification for the professionals who work there, AHLEI has the resources to help hospitality properties succeed. ​

Let us provide you with the training and professional development solutions you need to prepare your staff to meet the ever-changing challenges of the hospitality industry.​

Contact Sales Create the right mix of training resources to meet your organization’s needs.

Training​

By Role​

Line Level / Supervisory / Managerial

Different roles in the hospitality industry have different training needs. The skills needed by line-level employees are different from the knowledge that managers and executives need. That’s why AHLEI provides specific training solutions for each role at a hospitality property, as well as training every staff member needs to ensure a safe experience for employees and guests. ​

Training by Role

By Function

Guest Service / Food & Beverage / Front Desk / Human Resources / Housekeeping & Maintenance / Risk Management

Your property depends on many different functions to be successful. Let AHLEI help you with your training plan by providing you with high-impact programs focused on each area of your property. ​

Training by Function

Your Role in Preventing Human Trafficking: Recognize the Signs​

Hotels are one of many venues that traffickers use to exploit their victims. As a result, hospitality industry leaders are increasingly recognizing the unique role they can play in preventing and disrupting this crime. ​

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Certifications​

Hospitality certification provides recognition of mastery of professional knowledge and skills at every level of your hospitality career. AHLEI provides the study materials and administers the certification process for nearly 30 certification designations trademarked by the American Hotel & Lodging Association (AHLA).