The CHIA Online Review Program has been specifically developed to prepare candidates for the CHIA exam.
Learn MoreHotel analytics have become an increasingly important skill for such professionals as revenue managers, general managers, corporate staff and research professionals. The Certification in Hotel Industry Analytics (CHIA) is the only hotel-related certification that recognizes the skill and knowledge that these professionals have and is offered in partnership with STR, the global source for benchmarking and forecasting data.
This globally-recognized professional credential validates your advanced knowledge in hotel industry analytics including foundational metrics, definitions, formulas and methodologies.
Resource Materials
The Certification in Hotel Industry Analytics is an online program developed to prepare you for the CHIA exam. It demonstrates how to analyze various types of hotel industry data and to make strategic inferences based upon that analysis. This program provides an in-depth review of the program content and includes both condensed and expanded versions of the training.
The CHIA online program includes case scenarios, hints, sample reports, industry “tricks of the trade,” analysis examples, quizzes, discussion questions, and application exercises that give you hands-on experience working with hotel data.
Core content areas include:
Course completion takes about four to six hours.
There are also one and two-day workshops available for group training. You can conduct these at a company’s headquarters or with a scheduled event or conference. Contact the sales team for more details.
Prerequisites
The CHIA is a knowledge-based certification and does not have a time in position requirement.
Qualifying Position
Geared to revenue managers, GM’s, corporate staff and research professionals but requirement only calls for candidate to be employed in hospitality industry.
Time in Position
N/A
How to Obtain Certification
How to Apply
Upon purchase, you will be required to complete an online application to ensure you meet the prerequisites. Until your application is approved, you will be unable to access the exam preparation resource materials that are part of your purchase.
To apply:
Following application approval, your exam preparation resource materials will become available under “My Learning & Exams.” If your application is denied, you will be entitled to a refund of your entire package.
Enrollment period
Exam will be accessible for 1 year from date of application approval.
Proctor Required |
No |
# Questions |
50 |
Time Allowed |
90 minutes |
Passing Score |
70% |
Retake Limit |
2 retake purchases allowed (within 1 year from date of application approval) |
Retake Price |
$50 |
Finding a Proctor
You will need to connect with a proctor and register for a proctored exam session before you see the exam under the “My Learning and Exams” dashboard. Follow the prompts to identify a proctor.
NOTE: Proctors will need to follow an approval process. When you have identified a proctor, be sure to share the proctor approval process.
Once your proctor schedules an exam session, they will send you and enrollment link, select enroll and you can access your exam under Proctored Exams on your Learning and Exam dashboard. On the day of the exam, select Launch exam, your Proctor will enter in the Exam Session password and your exam will start.
Results
Once you have submitted your exam, you will receive a pass/fail notification. Once your Proctor has closed out the Exam Session you’ll see your exam results/certificate under the Certificate/Results tab on your Learning and Exam dashboard.
Upon passing the exam, you will be granted access to your digital certification certificate. To purchase an exam retake, please contact Customer Care.
The CHIA Online Review Program has been specifically developed to prepare candidates for the CHIA exam.
Learn More