The Certified Front Desk Representative (CFDR) credential recognizes the skills and knowledge needed to succeed as a front desk agent as a lodging property.
Those who complete the START program for Front Desk Representative are prepared to take the Front Desk Representative certification exam. There is no time in position requirement for the exam. The certification exam consists of 30 multiple-choice questions.
To qualify, candidates must:
- Pass certification exam with a score of 70% or higher
Also available in Spanish.