Front Desk Representatives play a key role in giving guests an excellent experience. They greet guests, check them in, and make payment arrangements. They answer guest questions and make sure guests can get the services that they need while at the property. The Front Desk Representative certification recognizes that these employees are skilled at the many tasks they must perform and that they always provide an outstanding experience for guests.
The certification exam consists of 30 multiple-choice questions.
A score of 70% or higher is needed to earn the certification.
Successful candidates who complete the training and pass the certification exam will receive a certificate.
Upon purchase, you will receive an email and instructions or accessing your online exam.
For additional information, please contact the Professional Certification Department:
Email: email@example.com | Phone 407-999-8100 or 888-575-8726