The Certified Guestroom Attendant (CGA) credential recognizes the skills, knowledge, and responsibilities needed to keep guestrooms clean, safe, and well maintained at a lodging property.
Those who complete the START program for Guestroom Attendant are prepared to take the Guestroom Attendant certification exam. There is no time in position requirement for the exam. The certification exam consists of 30 multiple-choice questions.
To qualify, candidates must:
- Pass certification exam with a score of 70% or higher
Also available in Spanish.