Certified Guestroom Attendant (CGA) Online Program

Disponible en Español

This product is also available in Spanish!

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Certified Guestroom Attendant (CGA) Online Program
SKU: 51-512-13-53-10-03-EN

Certified Guestroom Attendant (CGA) Online Program

Price: $75.00
Member Price: $63.75
Price: $75.00
Member Price: $63.75
QTY:
QTY:

Guestroom attendants bring the shine to each guestroom, ensuring that the very reason guests come to the property--the guestroom, is kept to the highest standards of cleanliness. Certification recognizes those guestroom attendants who are skilled in every cleaning task and who greet guests warmly and respond to their guestroom needs.

The certification is supported by the START (Skills, Tasks, and Results Training) for Guestroom Attendant. The online program presents general hospitality knowledge and soft skills needed in the hospitality industry, along with concise instructions for training new or prospective employees on how to perform 19 key tasks correctly. These include:

  • Defining common room status codes
  • Demonstrating how to use cleaning supplies and chemicals correctly and safely
  • Understanding safety and security issues for housekeepers
  • Discussing ways to organize carts and work areas for maximum efficiency

The online program includes:

  • Six-month online access to START program from date of purchase
  • Access to first online certification exam (retake fees apply if exam is not passed on first attempt). To purchase retake fees, contact Customer Care.

Successful candidates who complete the START for Guestroom Attendant online program and pass the 30 multiple-choice questions certification exam with a score of 70% or higher will receive a Certified Guestroom attendant certificate.

Also available in Spanish.

©2015

 

Proctor Required

No

# Questions

30

Time Allowed

1 hour

Passing Score

70%

Retake Limit

None

Retake Price

$15

Disponible en Español

This product is also available in Spanish!

Learn More