CHRM
The Certified Hospitality Revenue Manager certification recognizes your skill at managing revenue and plotting price points that makes the property successful.
This certification can only be attained if the individual is presently employed in the respective field.
Hospitality revenue managers know how to calculate the best use of the property at the best prices. They are expert managers who possess practical forecasting techniques and sound judgment. The Certified Hospitality Revenue Manager certification recognizes your skill at managing revenue and plotting price points that makes the property successful.
The CHRM certification can help you excel in your current position, move further toward your career goals, and show that you are among the best in your profession.
Resource Materials
Digital Study Guide
- The Digital Study Guide contains five key knowledge areas that correspond with the Exam Preparation Booklet. As you identify knowledge areas requiring review or additional learning, you can access that information on the Digital Study Guide.
Prerequisites
Qualifying Position
Manage and supervise reservations. Fifty percent or more of duties and responsibilities involve property-level or corporate-level revenue management (yield management) involving the use of PMS, reservation and/or revenue management systems to forecast and implement optimal strategies; including forecasting room revenue and occupancy, analyzing inventories; manage input of data and report generation; manage room block activity; daily room inventory management.
Time in Position
6 months:
- Supervisor, Manager, Department Head or Executive Certification eliminates time requirement
- Degree from an accredited academic institution eliminates time requirement
How to Obtain Certification
- Purchase your application, study guide, and exam package
- Complete and submit your application and supporting documents
- Upon approval, access resource materials
- Connect with a proctor to complete your exam
How to Apply
Upon purchase, you will be required to complete an online application to ensure you meet the prerequisites. Until your application is approved, you will be unable to access the exam preparation resource materials that are part of your purchase.
To apply:
- After checkout, check your order confirmation email and click on the "Apply Online" link.
- Upon logging into the system, you can select the "Launch" button to begin your application.
- Follow the instructions and steps provided.
- Provide correct documentation and required references. Have these documents available for upload:
- Current Resume
- Job Description
- Copy of diploma or transcripts
- Any previous AHLEI certification certificates
- Following response by references, open and submit application.
Following application approval, your exam preparation resource materials will become available under “My Learning & Exams.” If your application is denied, you will be entitled to a refund of your entire package.
Enrollment period
Exam will be accessible for 1 year from date of application approval.
|
Proctor Required |
Yes |
|
# Questions |
125 |
|
Time Allowed |
3 hours |
|
Passing Score |
70% |
|
Retake Limit |
2 retake purchases allowed (within 1 year from date of application approval) |
|
Retake Price |
$50 |
Finding a Proctor
You will need to connect with a proctor and register for a proctored exam session before you see the exam under the “My Learning and Exams” dashboard. Follow the prompts to identify a proctor.
NOTE: Proctors will need to follow an approval process. When you have identified a proctor, be sure to share the proctor approval process.
Once your proctor schedules an exam session, they will send you and enrollment link, select enroll and you can access your exam under Proctored Exams on your Learning and Exam dashboard. On the day of the exam, select Launch exam, your Proctor will enter in the Exam Session password and your exam will start.
Results
Once you have submitted your exam, you will receive a pass/fail notification. Once your Proctor has closed out the Exam Session you’ll see your exam results/certificate under the Certificate/Results tab on your Learning and Exam dashboard.
Upon passing the exam, you will be granted access to your digital certification certificate. To purchase an exam retake, please contact Customer Care.
Certifications are valid for 5 years.
You may purchase your digital recertification application at any time before the expiration date. To recertify, candidates must pay the fee and complete a recertification application, submitting all supporting documentation. The recertification fee* is $100. (Prices are subject to change without notice.) Candidates who apply to recertify past the 5-year mark are subject to a late fee.
Visit Get Certified to purchase the Recertification Application.
Once your application is approved, a new certificate will be available under the Certificates/Results tab on your Learning and Exams dashboard.
For additional information, please contact the Professional Certification Department:
Email: certification@ahlei.org | Phone: 407-999-8100 or 888-575-8726
CHRM
The Certified Hospitality Revenue Manager certification recognizes your skill at managing revenue and plotting price points that makes the property successful.
Learn More
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