Certified Hospitality Sales Professional (CHSP) Online Program

Prerequisites

You can earn the CHSP designation if fifty percent or more of your duties involve sales of guestrooms or meeting space to groups or individuals. All areas of hospitality sales are included: rooms, convention/conference, banquet/catering, group, etc.

Candidate Time in Position: Current employment in a sales position for at least 6 months.

Time in position requirement can be eliminated if you meet the following conditions:

• One current AHLEI supervisor, management, department head, or executive certification
• A degree from an accredited academic institution

How to Obtain Certification

• Purchase your application, study guide, and exam package
• Complete and submit your application and supporting documents
• Upon approval, access resource materials
• Connect with a proctor to complete your exam

How to Apply

Upon purchase, you will be required to complete an online application to ensure you meet the prerequisites. Until your application is approved, you will be unable to access the exam preparation resource materials that are part of your purchase.

To apply:

1. After checkout, check your order confirmation email and click on the "Apply Online" link.
2. Upon logging into the system, you can select the "Launch" button to begin your application.
3. Follow the instructions and steps provided.
4. Provide correct documentation and required references. Have these documents available for upload:
• Current Resume
• Job Description
• Copy of diploma or transcripts
• Any previous AHLEI certification certificates
5. Following response by references, open and submit application.

Following application approval, your exam preparation resource materials will become available under “My Learning & Exams.” If your application is denied, you will be entitled to a refund of your entire package.

Resource Materials

Candidates for the Certified Hospitality Sales Professional designation receive the digital CHSP study guide.

Exam

You will need to connect with a proctor and register for a proctored exam session before you see the exam under the “My Learning and Exams” dashboard.

Follow the prompts to identify a proctor.

NOTE: Proctors will need to follow an approval process. When you have identified a proctor, be sure to share the proctor approval process.

Once your proctor schedules an exam session, they will send you and enrollment link, select enroll and you can access your exam under Scheduled Exams on your Learning and Exam dashboard. On the day of the exam, select Launch exam, your Proctor will enter in the Exam Session password and your exam will start.

Results

Once you have submitted your exam, you will receive a pass/fail notification. Once your Proctor has closed out the Exam Session you’ll see your exam results/certificate under the Certificate/Results tab on your Learning and Exam dashboard.

Upon passing the exam, you will be granted access to your digital certification certificate.

Certifications are valid for 5 years. You may purchase your digital recertification application at any time before the expiration date. To recertify, candidates must pay the fee and complete a recertification application, submitting all supporting documentation. The recertification fee* is $100. Candidates apply to recertify past the 5-year mark are subject to a late fee.

Visit Get Certified to purchase the Recertification Application.

Once your application is approved, a new certificate will be available under the Certificates/Results tab on your Learning and Exams dashboard.

*Prices are subject to change without notice.

For additional information, please contact the Professional Certification Department:

Email: certification@ahlei.org | Phone: 407-999-8100 or 888-575-8726