CHSP
The Certified Hospitality Sales Professional certification recognizes the marketing and revenue management skills you possess and the professionalism you exhibit as you constantly work to keep up with the latest trends and sales techniques.
As a sales professional, you know your property and the way it can meet guest needs. You have great interpersonal skills that are paired with sound judgment. The Certified Hospitality Sales Professional certification recognizes the marketing and revenue management skills you possess and the professionalism you exhibit as you constantly work to keep up with the latest trends and sales techniques.
This globally-recognized professional credential validates your advanced knowledge as a hospitality sales professional and all you do to stay current with the latest trends.
The CHSP certification can help you excel in your current position, move further toward your career goals, and show that you are among the best in your profession.
Resource Materials
- Candidates for the Certified Hospitality Sales Professional designation receive the digital CHSP study guide.
Prerequisites
Qualifying Position
Qualifying position involves 50% or more responsibilities in all areas of hospitality sales. Titles include banquet/catering manager, director of sales, sales manager, sales coordinator and sales representative.
Time in Position
6 months:
- Supervisor, Manager, Department Head or Executive Certification eliminates time requirement
- Degree from an accredited academic institution eliminates time requirement
How to Obtain Certification
- Purchase your application, study guide, and exam package
- Complete and submit your application and supporting documents
- Upon approval, access resource materials
- Connect with a proctor to complete your exam
How to Apply
Upon purchase, you will be required to complete an online application to ensure you meet the prerequisites. Until your application is approved, you will be unable to access the exam preparation resource materials that are part of your purchase.
To apply:
- After checkout, check your order confirmation email and click on the "Apply Online" link.
- Upon logging into the system, you can select the "Launch" button to begin your application.
- Follow the instructions and steps provided.
- Provide correct documentation and required references. Have these documents available for upload:
- Current Resume
- Job Description
- Copy of diploma or transcripts
- Any previous AHLEI certification certificates
- Following response by references, open and submit application.
Following application approval, your exam preparation resource materials will become available under “My Learning & Exams.” If your application is denied, you will be entitled to a refund of your entire package.
Enrollment period
Exam will be accessible for 1 year from date of application approval.
|
Proctor Required |
Yes |
|
# Questions |
100 |
|
Time Allowed |
2 hours |
|
Passing Score |
70% |
|
Retake Limit |
2 retake purchases allowed (within 1 year from date of application approval) |
|
Retake Price |
$50 |
Finding a Proctor
You will need to connect with a proctor and register for a proctored exam session before you see the exam under the “My Learning and Exams” dashboard. Follow the prompts to identify a proctor.
NOTE: Proctors will need to follow an approval process. When you have identified a proctor, be sure to share the proctor approval process.
Once your proctor schedules an exam session, they will send you and enrollment link, select enroll and you can access your exam under Proctored Exams on your Learning and Exam dashboard. On the day of the exam, select Launch exam, your Proctor will enter in the Exam Session password and your exam will start.
Results
Once you have submitted your exam, you will receive a pass/fail notification. Once your Proctor has closed out the Exam Session you’ll see your exam results/certificate under the Certificate/Results tab on your Learning and Exam dashboard.
Upon passing the exam, you will be granted access to your digital certification certificate. To purchase an exam retake, please contact Customer Care.
Certifications are valid for 5 years.
You may purchase your digital recertification application at any time before the expiration date. To recertify, candidates must pay the fee and complete a recertification application, submitting all supporting documentation. The recertification fee* is $100. (Prices are subject to change without notice.) Candidates who apply to recertify past the 5-year mark are subject to a late fee.
Visit Get Certified to purchase the Recertification Application.
Once your application is approved, a new certificate will be available under the Certificates/Results tab on your Learning and Exams dashboard.
For additional information, please contact the Professional Certification Department:
Email: certification@ahlei.org | Phone: 407-999-8100 or 888-575-8726
CHSP
The Certified Hospitality Sales Professional certification recognizes the marketing and revenue management skills you possess and the professionalism you exhibit as you constantly work to keep up with the latest trends and sales techniques.
Learn More
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