The Certified Hospitality Sales Professional certification recognizes the marketing and revenue management skills you possess and the professionalism you exhibit as you constantly work to keep up with the latest trends and sales techniques.
As a sales professional, you know your property and the way it can meet guest needs. You have great interpersonal skills that are paired with sound judgment. The Certified Hospitality Sales Professional certification recognizes the marketing and revenue management skills you possess and the professionalism you exhibit as you constantly work to keep up with the latest trends and sales techniques.
This globally-recognized professional credential validates your advanced knowledge as a hospitality sales professional and all you do to stay current with the latest trends.
The CHSP certification can help you excel in your current position, move further toward your career goals, and show that you are among the best in your profession.
Prerequisites
You can earn the CHSP designation if fifty percent or more of your duties involve sales of guestrooms or meeting space to groups or individuals. All areas of hospitality sales are included: rooms, convention/conference, banquet/catering, group, etc.
Candidate Time in Position: Current employment in a sales position for at least 6 months.
Time in position requirement can be eliminated if you meet the following conditions:
How to Obtain Certification
How to Apply
Upon purchase, you will be required to complete an online application to ensure you meet the prerequisites. Until your application is approved, you will be unable to access the exam preparation resource materials that are part of your purchase.
To apply:
Following application approval, your exam preparation resource materials will become available under “My Learning & Exams.” If your application is denied, you will be entitled to a refund of your entire package.
Resource Materials
Candidates for the Certified Hospitality Sales Professional designation receive the digital CHSP study guide.
Exam
You will need to connect with a proctor and register for a proctored exam session before you see the exam under the “My Learning and Exams” dashboard.
Follow the prompts to identify a proctor.
NOTE: Proctors will need to follow an approval process. When you have identified a proctor, be sure to share the proctor approval process.
Once your proctor schedules an exam session, they will send you and enrollment link, select enroll and you can access your exam under Scheduled Exams on your Learning and Exam dashboard. On the day of the exam, select Launch exam, your Proctor will enter in the Exam Session password and your exam will start.
Results
Once you have submitted your exam, you will receive a pass/fail notification. Once your Proctor has closed out the Exam Session you’ll see your exam results/certificate under the Certificate/Results tab on your Learning and Exam dashboard.
Upon passing the exam, you will be granted access to your digital certification certificate.
Certifications are valid for 5 years. You may purchase your digital recertification application at any time before the expiration date. To recertify, candidates must pay the fee and complete a recertification application, submitting all supporting documentation. The recertification fee* is $100. Candidates apply to recertify past the 5-year mark are subject to a late fee.
Visit Get Certified to purchase the Recertification Application.
Once your application is approved, a new certificate will be available under the Certificates/Results tab on your Learning and Exams dashboard.
*Prices are subject to change without notice.
For additional information, please contact the Professional Certification Department:
Email: certification@ahlei.org | Phone: 407-999-8100 or 888-575-8726
The Certified Hospitality Sales Professional certification recognizes the marketing and revenue management skills you possess and the professionalism you exhibit as you constantly work to keep up with the latest trends and sales techniques.
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