Recognized worldwide, the CHS designation is the industry’s highest acknowledgement of professionalism for supervisors in the hospitality industry.
You are an effective hospitality supervisor because you know how to lead, manage time and communicate well with everyone around you. You motivate your employees and make sure they meet property standards. Improve your supervisory abilities and earn recognition for your skills, knowledge, experience and commitment to professionalism by earning the Certified Hospitality Supervisor certification.
The CHS designation gives you industry recognition for your supervisor skills. Recognized worldwide, the CHS designation is the industry’s highest acknowledgement of professionalism for supervisors in the hospitality industry.
Prerequisites
Qualifying Position
Qualifying supervisor—a person who supervises two or more individuals; has job duties that are at least 20 percent supervisory in nature and which include such tasks as scheduling, training, interviewing, discipline, inspecting and conducting performance reviews; makes decisions and judgment calls while performing daily duties; and has input on hiring and firing decisions within a department.
Time in Position
3 months:
Preparation
Candidates may choose to complete the Supervisory Skill Builders series in preparation for the CHS Exam.
You may purchase the training first separately and apply for the CHS later:
OR
You may purchase the CHS application & exam package along with the training:
How to Obtain Certification
How to Apply
Upon purchase, you will be required to complete an online application to ensure you meet the prerequisites. Until your application is approved, you will be unable to access the exam preparation resource materials that are part of your purchase.
To apply:
Following application approval, your exam preparation resource materials will become available under “My Learning & Exams.” If your application is denied, you will be entitled to a refund of your entire package.
Enrollment period
Exam will be accessible for 1 year from date of application approval.
Proctor Required |
Yes |
# Questions |
100 |
Time Allowed |
2 hours |
Passing Score |
70% |
Retake Limit |
2 retake purchases allowed (within 1 year from date of application approval) |
Retake Price |
$25 |
Finding a Proctor
You will need to connect with a proctor and register for a proctored exam session before you see the exam under the “My Learning and Exams” dashboard. Follow the prompts to identify a proctor.
NOTE: Proctors will need to follow an approval process. When you have identified a proctor, be sure to share the proctor approval process.
Once your proctor schedules an exam session, they will send you and enrollment link, select enroll and you can access your exam under Proctored Exams on your Learning and Exam dashboard. On the day of the exam, select Launch exam, your Proctor will enter in the Exam Session password and your exam will start.
Results
Once you have submitted your exam, you will receive a pass/fail notification. Once your Proctor has closed out the Exam Session you’ll see your exam results/certificate under the Certificate/Results tab on your Learning and Exam dashboard.
Upon passing the exam, you will be granted access to your digital certification certificate. To purchase an exam retake, please contact Customer Care.
Recognized worldwide, the CHS designation is the industry’s highest acknowledgement of professionalism for supervisors in the hospitality industry.
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