CHS
Recognized worldwide, the CHS designation is the industry’s highest acknowledgement of professionalism for supervisors in the hospitality industry.
You are an effective hospitality supervisor because you know how to lead, manage time and communicate well with everyone around you. You motivate your employees and make sure they meet property standards. Improve your supervisory abilities and earn recognition for your skills, knowledge, experience and commitment to professionalism by earning the Certified Hospitality Supervisor certification.
The CHS designation gives you industry recognition for your supervisor skills. Recognized worldwide, the CHS designation is the industry’s highest acknowledgement of professionalism for supervisors in the hospitality industry.
Prerequisites
You qualify for the CHS if you are currently employed in a position where you supervise two or more people, have job duties that are at least 20 percent supervisory in nature and include such tasks as scheduling, training, interviewing, disciplining, inspecting, and conducting performance reviews; makes decisions and judgment calls while performing daily duties; and have input on hiring and firing decisions within a department.
Candidate Time in Position: Current employment in a supervisory position at a hospitality-related business for a minimum of three months (90 days).
Time in position requirement can be eliminated if you meet the following conditions:
- One current supervisory, managerial, department head or executive certification
- Completing the Supervisory Skill Builders series
- Degree from an accredited academic institution
How to Apply
- Access the online application
Have the following documents available to upload:
- Current Resume
- Job Description
- Employment Verification Form (signed by your immediate supervisor)
- Copy of diploma or transcripts
- Complete payment
Printable Application
Download the Certified Hospitality Supervisor (CHS®) application.
Resource Materials
AHLEI recommends you complete the Supervisory Skill Builders Program online or in print. Separate fee for resources materials.
Exam
When you are ready to take the exam online, contact AHLEI’s Certification Department to have the exam sent to your proctor.
A proctor may be a CHA, CHS, a hospitality educator, an AHLA member association executive, your immediate supervisor or a member of the clergy. Your designated proctor cannot be a relative.
The CHS exam has 100 multiple-choice questions that must be answered within two hours. The test questions test your mastery of competencies derived from the following nine key areas of knowledge:
- Supervision
- Leadership
- Time Management
- Effective Communication
- Problem Solving and Conflict Resolution
- Orientation and Training
- Motivation and Team Building
- Staffing and Scheduling
- Improving Employee Performance
For additional information, please contact the Professional Certification Department:
Email: certification@ahlei.org | Phone 407-999-8100 or 888-575-8726 | Fax: 407-236-7848 or 407-999-8610
CHS
Recognized worldwide, the CHS designation is the industry’s highest acknowledgement of professionalism for supervisors in the hospitality industry.
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