The CLSO exam consists of 60 multiple-choice questions that must be answered within a two-hour time period. All test questions are designed to test the candidate's mastery of various competencies derived from four key areas of knowledge in combination with on-the-job hospitality work experience. The key areas of testing are:
- Lodging Security Overview
- Routine Security Activities
- Handling Misdemeanors and Felonies
- Handling Emergencies
If you did not pass the certification exam the first time, you have the option to retake it.