CLSS
The CLSS designation is the lodging industry’s highest acknowledgement of professionalism for security supervisors in the hospitality industry and a stepping stone to career advancement.
Your property depends on you to manage emergencies, keep the property safe and practice effective human resources skills with security employees. You succeed because of your sound judgment and practical skills. Earn the Certified Lodging Security Supervisor certification to increase your professionalism and show that you are an outstanding lodging security supervisor.
The CLSS designation is the lodging industry’s highest acknowledgement of professionalism for security supervisors in the hospitality industry and a stepping stone to career advancement.
Resource Materials
- Candidates will receive the digital CLSS study guide.
Prerequisites
Qualifying Position
Qualifying supervisor—a person who supervises two or more individuals; has job duties that are at least 20 percent supervisory in nature and which include such tasks as scheduling, training, interviewing, discipline, inspecting and conducting performance reviews; makes decisions and judgment calls while performing daily duties; and has input on hiring and firing decisions within the security/risk management/loss prevention department.
Time in Position
3 months:
- Supervisor, Manager, Department Head, or Executive Certification eliminates time requirement
- Degree from an accredited academic institution or Completion of SSB eliminates time requirement
How to Obtain Certification
- Purchase your application, study guide, and exam package
- Complete and submit your application and supporting documents
- Upon approval, access resource materials
- Connect with a proctor to complete your exam
How to Apply
Upon purchase, you will be required to complete an online application to ensure you meet the prerequisites. Until your application is approved, you will be unable to access the exam preparation resource materials that are part of your purchase.
To apply:
- After checkout, check your order confirmation email and click on the "Apply Online" link.
- Upon logging into the system, you can select the "Launch" button to begin your application.
- Follow the instructions and steps provided.
- Provide correct documentation and required references. Have these documents available for upload:
- Current Resume
- Job Description
- Copy of diploma or transcripts
- Any previous AHLEI certification certificates
- Following response by references, open and submit application.
Following application approval, your exam preparation resource materials will become available under “My Learning & Exams.” If your application is denied, you will be entitled to a refund of your entire package.
Enrollment period
Exam will be accessible for 1 year from date of application approval.
|
Proctor Required |
Yes |
|
# Questions |
100 |
|
Time Allowed |
2 hours |
|
Passing Score |
70% |
|
Retake Limit |
2 retake purchases allowed (within 1 year from date of application approval) |
|
Retake Price |
$25 |
Finding a Proctor
You will need to connect with a proctor and register for a proctored exam session before you see the exam under the “My Learning and Exams” dashboard. Follow the prompts to identify a proctor.
NOTE: Proctors will need to follow an approval process. When you have identified a proctor, be sure to share the proctor approval process.
Once your proctor schedules an exam session, they will send you and enrollment link, select enroll and you can access your exam under Proctored Exams on your Learning and Exam dashboard. On the day of the exam, select Launch exam, your Proctor will enter in the Exam Session password and your exam will start.
Results
Once you have submitted your exam, you will receive a pass/fail notification. Once your Proctor has closed out the Exam Session you’ll see your exam results/certificate under the Certificate/Results tab on your Learning and Exam dashboard.
Upon passing the exam, you will be granted access to your digital certification certificate. To purchase an exam retake, please contact Customer Care.
CLSS
The CLSS designation is the lodging industry’s highest acknowledgement of professionalism for security supervisors in the hospitality industry and a stepping stone to career advancement.
Learn More
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