Certified Restaurant Server (CRS) START Study Guide

START vs quickSTART

START is meant to be used as training presented in a classroom setting. quickSTART is meant to be used as training on-the-job.

Certified Restaurant Server (CRS) START Study Guide
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Certified Restaurant Server (CRS) START Study Guide

Price: $75.00
Member Price: $50.00
Price: $75.00
Member Price: $50.00
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The START for Restaurant Server Study Guide is the preparation material for the Certified Restaurant Server. It is intended for trainees learning in a classroom setting. The guide is divided into three sections for the trainee:

  • Knowledge that all hospitality employees need
  • Knowledge specific to the Restaurant Server position
  • Common tasks broken down into a step-by-step method

The Restaurant Server training covers 22 key areas, including:

  • Demonstrating how to greet and seat guests and anticipate guest needs
  • Explaining how to serve beverages, serve the meal, and check back to the table
  • Listing basic kitchen safety and sanitation guidelines servers should follow
  • Explaining how to present guest checks and settle bills

The training package includes:

  • Study Guide
  • Certification exam scan sheet
  • The trainer resource is the START for Restaurant Server Instructor Guide, which includes the printable certification exam questions.

Successful candidates who complete the START program and pass the 30 multiple-choice Certified Restaurant Server exam with a score of 70% or higher will receive a certificate and lapel pin.

©2015

Online Training

Classroom Training

On-the-Job Training

Instructor Guide


What is the difference between START and quickSTART?

START is training presented in a classroom setting. quickSTART is training on-the-job. The quickSTART study guide includes a skills validation list that an employee would go through with their supervisor on the job to demonstrate proficiency in the tasks presented in the training. The START study guide does not have this piece because it is meant for classroom training.

START vs quickSTART

START is meant to be used as training presented in a classroom setting. quickSTART is meant to be used as training on-the-job.

Learn More