This detailed textbook shows readers how to keep every area of a hotel running smoothly. The book takes a systems approach to hospitality facilities issues, while also providing a summary based on functional spaces within a property. Readers will learn how to communicate effectively with hotel engineering personnel, how technology can streamline facilities operations, and how to balance the needs of guests with concern for the environment.
The fourth edition of this textbook includes new material on green buildings, LEED certification, measurement tools for sustainability efforts, workplace safety statistics, indoor air quality, LEDs, elevator maintenance, Americans with Disabilities Act requirements, and renovation cost guidelines.
- Includes scan sheet for AHLEI-graded final exam for academic certificate of completion for students enrolled in a school program.
- To be eligible to take the final exam and earn a certificate of completion for this course, you must either be enrolled at a school or enrolled as a Distance Learning student through AHLEI. Distance Learning students MUST order their textbooks through the online application; textbooks purchased through the online store will NOT include the necessary final exam.
Author: David M. Stipanuk, Cornell University
©2015, 12 Chapters, Softbound