Hospitality Manager: Hotel Operations Online Course

Hotel Operations Online Course

Learn about management-level skills training for hospitality employees

Hospitality Manager: Hotel Operations Online Course
SKU: 53-534-13-11-01-EN

Hospitality Manager: Hotel Operations Online Course

Price: $75.00
Member Price: $63.75
Price: $75.00
Member Price: $63.75
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Hotel Operations is the third course in a training suite that provides management-level skills training for hospitality employees. The Hospitality Manager training series answers the demand for training materials that:

  • Support lodging managers in building successful teams and running profitable establishments
  • Increase employee engagement and retention through more effective management and increased opportunities for career growth

This course covers topics essential to understanding the various departments within a hotel property, how they operate, and what their unique goals and strategies are.
Knowing how all the departments of a hotel work together is crucial to improving communication and efficiency and providing a seamless guest experience. It’s essential for managers to support and understand how the entire hotel operates.

What sets this course apart:

  • Hospitality focused– centered on the scenarios facing hospitality employees today so that learners can see themselves in the depictions in the course
  • Media-rich, interactive– content is delivered through a variety of experiences (video,
    animation, interactive questions) that bring real-world hospitality situations into the
    learning
  • Guided learning– allows learners to explore content and offer multiple opportunities
    to apply concepts learned
  • Vetted by the industry– manager-level competencies have been developed with the
    input of key stakeholders and operators to ensure training is relevant and accessible
  • 2.5 hours
  • 8 modules (10-20 minutes each)
    • Rooms
    • Reservations
    • Front Desk
    • Housekeeping
    • Safety and Security
    • Facilities
    • Food and Beverage
    • Management Functions
  • English
  • 100% digital, accessible on personal computers and mobile devices
  • Includes companion guide
  • Upon completing all modules, learners are awarded a certificate of completion for the course.
  • Accessible to all – no time in position required

Hotel Operations Online Course

Learn about management-level skills training for hospitality employees

Learn More