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Readers will learn how to improve their leadership abilities and develop an understanding of high-performance teams and employee empowerment.
Information in this textbook will provide an understanding of diversity and cultural change. Practical information prepares leaders to put management tools into action to enhance service and boost business.
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Authors: Robert H. Woods, Ph.D., CHRE, University of Nevada, Las Vegas and Judy Z. King, President, Quality Management Services
©2010, 11 Chapters, Digital