Leadership and Management in the Hospitality Industry, Third Edition

Learn to lead high-performance teams

Do more than manage, learn leadership skills that enhance service and boost business.

Leadership and Management in the Hospitality Industry, Third Edition
00304CIN03ENGE

Leadership and Management in the Hospitality Industry, Third Edition

Price: $104.95
Member Price: $78.70
Price: $104.95
Member Price: $78.70
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Readers will learn how to improve their leadership abilities and develop an understanding of high-performance teams and employee empowerment.

Information in this textbook will provide an understanding of diversity and cultural change. Practical information prepares leaders to put management tools into action to enhance service and boost business.

Please note:

  • Includes scan sheet for AHLEI-graded final exam for academic certificate of completion for students enrolled in a school program.
  • To be eligible to take the final exam and earn a certificate of completion for this course, you must either be enrolled at a school or enrolled as a Distance Learning student through AHLEI. Distance Learning students MUST order their textbooks through the online application; textbooks purchased through the online store will NOT include the necessary final exam.

Authors: Robert H. Woods, Ph.D., CHRE, University of Nevada, Las Vegas and Judy Z. King, President, Quality Management Services

©2010, 11 Chapters, Softbound

ISBN 978-0-86612-347-1

Examination/Desk Copy

Instructors in the United States and Canada who would like to receive an examination copy or desk copy of this textbook should use this online request form. International instructors should contact sales or call 407-999-8100.

Table of Contents

You can view the table of contents for this title here.

Instructor Resource Portal

To help instructors with course planning and activity ideas for this textbook, AHLEI provides a complimentary Instructor Resource Portal. Additional resources available through the portal include chapter outlines, optional test, PowerPoint files, and suggested activities for each chapter of the textbook.

To access the portal, please complete the initial request form. We will notify you by email when your registration has been approved. Once approved, you will be able to log in to the portal and access the many course resources we provide.

Learn to lead high-performance teams

Do more than manage, learn leadership skills that enhance service and boost business.

Learn More