Managing Housekeeping Operations, Third Revised Edition

Cleanliness is king!

Big-picture strategies to detailed techniques–learn how vital housekeeping is to hospitality.

Managing Housekeeping Operations, Third Revised Edition
00338CIN03ENGE01

Managing Housekeeping Operations, Third Revised Edition

Price: $107.95
Member Price: $80.95
Price: $107.95
Member Price: $80.95
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Housekeeping is critical to the success of today's hospitality operations. The third edition of this textbook shows what it takes to direct day-to-day operations of this department, from big-picture management issues to technical details for cleaning each area.

Featured topics:

  • Energy management, sustainability and "green" housekeeping (microfiber mops, reusing linens/towels, chemical use, green lighting, etc.)
  • Post 9/11 security issues
  • Health concerns (bedbugs, mold, viral outbreaks)
  • Amenities and guestroom furnishings (bathrobes, triple sheeting, higher thread counts, "bed wars," pillow menus, wireless Internet, etc.)
  • Human resources (diversity, recruitment challenges, immigration reform laws, turnover, selection and interviewing)

Please note:

  • Includes scan sheet for AHLEI-graded final exam for academic certificate of completion for students enrolled in a school program.
  • To be eligible to take the final exam and earn a certificate of completion for this course, you must either be enrolled at a school or enrolled as a Distance Learning student through AHLEI. Distance Learning students MUST order their textbooks through the online application ; textbooks purchased through the online store will NOT include the necessary final exam.

Authors: Aleta A. Nitschke, The Rooms Chronicle, and William D. Frye, Ph.D., Niagara University

©2008, 14 Chapters, Softbound

ISBN 978-0-86612-336-5

Examination/Desk Copy

Instructors in the United States and Canada who would like to receive an examination copy or desk copy of this textbook should use this online request form. International instructors should contact sales or call 407-999-8100.

Table of Contents

You can view the table of contents for this title here.

Instructor Resource Portal

To help instructors with course planning and activity ideas for this textbook, AHLEI provides a complimentary Instructor Resource Portal. Additional resources available through the portal include chapter outlines, optional test, PowerPoint files, and suggested activities for each chapter of the textbook.

To access the portal, please complete the initial request form. We will notify you by email when your registration has been approved. Once approved, you will be able to log in to the portal and access the many course resources we provide.

Cleanliness is king!

Big-picture strategies to detailed techniques–learn how vital housekeeping is to hospitality.

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