Oregon – Guest Service Gold® Tourism Online Course and Exam – TripAdvisor (Spanish)

Collaborative Design

Designed collaboratively by AHLEI, Travel Oregon, and the Education Foundation of the Oregon Restaurant & Lodging Association (ORLAEF)

Oregon – Guest Service Gold® Tourism Online Course and Exam – TripAdvisor (Spanish)
06515WBP01SPOR

Oregon – Guest Service Gold® Tourism Online Course and Exam – TripAdvisor (Spanish)

Price: $30.00
Price: $30.00
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QTY:

Guest Service Gold® Tourism: OREGON EDITION. Designed collaboratively by AHLEI, Travel Oregon, and the Education Foundation of the Oregon Restaurant & Lodging Association (ORLAEF) this version was designed to appeal and be applicable to a broad cross-section of hospitality-related organizations. The stories featured were filmed in Oregon and use local hospitality employees. Locations represented include a ski area, winery, airport, convention facility, welcome center, restaurant, and a shuttle service.

The online program features these seven elements: Recovery: Turn it Around!, Personalization: Provide an Individualized Experience!, Knowledge: Be in the Know!, Passion: Inspire Others!, Commitment: Be All In!, Inclusion: Include Everyone! and Personality: Be Yourself!

The Guest Service Gold® Tourism training is preparation material for the Certified Guest Service Professional (CGSP®) exam. Recognized worldwide, the CGSP® exam consists of 30 multiple-choice questions that must be answered within one hour. Candidates must achieve a minimum score of 70% to earn the CGSP® designation.

Includes:

  • Guest Service Gold® Tourism: OREGON EDITION online program
  • Certification Exam
  • Bonus: Complimentary access to TripAdvisor® Reputation Management for Front-Line Staff online course.

Please note:

  • Upon ordering, a key code is immediately provided by email for use to access the Guest Service Gold® Tourism online training program for three months from date of purchase. A separate email will be sent with the keycode access for the TripAdvisor® Reputation Management for Front-Line Staff online course.
  • Access to the online certification exam is provided upon completing the program.

©2019

Collaborative Design

Designed collaboratively by AHLEI, Travel Oregon, and the Education Foundation of the Oregon Restaurant & Lodging Association (ORLAEF)

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