Guests expect safety, security, and privacy when visiting your property. Safety Matters is an online course that introduces lodging employees to some of the safety and security issues they might encounter as part of their job. The self-paced course can be used as an onboarding tool for new hotel employees, a pre-shift refresher, or a segment of a hospitality class for postsecondary and high school students, or workforce agencies.
The training provides guidelines for maintaining the health and safety of guests and employees, as well as practical tips for addressing safety and security risks.
Learners are provided with an opportunity to explore safety issues specific to different functional areas of a hotel, including:
- Front Desk
- Food and Beverage
Safety Matters includes a 15-question assessment to gauge employee learning. Trainees who pass the quiz can print out a certificate of completion.
Multiple Staff Members
To order this program for your property to train multiple staff members, contact our sales team.
©2015, 1 hour