Skills, Tasks, And Results Training
START offers flexible and concise instructions on how to perform key tasks, along with the general hospitality knowledge and soft skills needed to succeed in a front-line position at a lodging property.
The START for Breakfast Attendant Instructor Guide is the trainer resource for the START training program for the Certified Breakfast Attendant.
START is training presented in a classroom setting.
Programs for individual positions include the following sections:
- All Employee Knowledge
- Position-Specific Knowledge
- Job Breakdowns
The Breakfast Attendant training features concise instructions for training new or prospective employees on how to perform 16 key tasks correctly. These include:
- How to properly handle food from receiving to service
- How to interact with guests and handle complaints and requests
- Knowledge of cross contamination, foodborne illness, and food allergens
- How to set up side stations, display breakfast items, and maintain tables
Instructor Guide includes:
- Trainer materials and learning resources, including competencies, quizzes and activities.
- Printable certification exam questions for the Breakfast Attendant position.
Successful candidates who complete the START program and pass the 30 multiple-choice Certified Breakfast Attendant exam with a score of 70% or higher will receive a certificate and lapel pin.
©2017
Skills, Tasks, And Results Training
START offers flexible and concise instructions on how to perform key tasks, along with the general hospitality knowledge and soft skills needed to succeed in a front-line position at a lodging property.
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