Package includes a 180 day eBook access key plus the online exam.
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The 6th edition of Supervision in the Hospitality Industry by Jack Ninemeier introduces the supervisory skills needed to succeed in a hospitality career.
The new edition introduces students to supervision and management skills that are essential to hospitality workplace success. The sixth edition features 28 new mini-case studies and four new sidebars—Supervising in the Real World, Did You Know?, The Supervisor in Action, and Technology in Action—that highlight key concepts in each chapter. Supervision 6e includes new information on supervisors and social media, the use of technology in recruitment, the benefits of a diverse workforce, and time management in the digital age.
- Includes scan sheet for AHLEI-graded final exam for academic certificate of completion for students enrolled in a school program.
- To be eligible to take the final exam and earn a certificate of completion for this course, you must be enrolled at a school. Students MUST purchase their textbooks through the online store.
Upon ordering the digital edition, you will receive an access code with guided information to help you get started. Once you establish an account for the title, you will be able to view as well as download to the app.
Author: Jack D. Ninemeier, Ph.D., CHA, CHE
©2019, 14 Chapters, Softbound