The 6th edition of Supervision in the Hospitality Industry by Jack Ninemeier introduces the supervisory skills needed to succeed in a hospitality career.
The new edition introduces students to supervision and management skills that are essential to hospitality workplace success. The sixth edition features 28 new mini-case studies and four new sidebars—Supervising in the Real World, Did You Know?, The Supervisor in Action, and Technology in Action—that highlight key concepts in each chapter. Supervision 6e includes new information on supervisors and social media, the use of technology in recruitment, the benefits of a diverse workforce, and time management in the digital age.
- Includes scan sheet for AHLEI-graded final exam for academic certificate of completion for students enrolled in a school program.
- To be eligible to take the final exam and earn a certificate of completion for this course, you must be enrolled at a school. Students MUST purchase their textbooks or online exams through the online store.
Author: Jack D. Ninemeier, Ph.D., CHA, CHE
©2019, 14 Chapters, Softbound