Supervisory Skill Builders: Online Learning Suite

Supervisory Skill Builders Online provides an entertaining approach to building supervisory skills through a series of nine modules. These modules are loaded with information supervisors need to carry out their responsibilities to management and employees.

Ideal as a self-trainer, the series helps supervisors: meet management objectives for productivity and quality guest service; solve everyday workplace challenges; and gain respect, trust, and support from the people who work for them.

The nine online modules are:

• You as a Supervisor
• Effective Communication
• Conducting Orientation and Training
• Staffing and Scheduling
• Improving Employee Performance
• Handing Problems and Conflict
• Motivation and Team building
• Leadership
• Time Management

Upon ordering, individuals will receive an access code that will remain active for six months from date of purchase.

Also available in print for in-person training.

Supervisory Skill Builders can be used to prepare for the Certified Hospitality Supervisor (CHS®) professional certification designation. While employment in a supervisory capacity is required, completion of the program eliminates the 90-day time in position needed to qualify for the certification.

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