Now available as an interactive eBook through VitalSource Bookshelf! Access this title anytime, anywhere, on any device with the ability to highlight text, take notes, and search for specific content. Sync all of your activity between the mobile apps and browser version for the most compatible, multi-device platform available.
The purchaser will have access to this title for 180 days from access code redemption. PLEASE NOTE: The eBook does not include the AHLEI-graded final exam for this textbook.
This introductory textbook offers a historical perspective of the hospitality industry and covers all hotel operating areas to provide an understanding of each department and how it operates. Readers learn about the complex interrelationships involved in the hospitality business and discover the variety of career opportunities available in hospitality.
The eighth edition reflects the increasing role of technology and the Internet in hospitality operations and on customer interactions. There is new and updated content related to emerging tourist destination and travel trends, ecotourism, environmentally-friendly hotel practices, and mergers and acquisitions.
- To be eligible to take the final exam and earn a certificate of completion for this course, you must be enrolled at a school. Students MUST purchase their textbooks or online exams through the online store.
Upon ordering the digital edition, you will receive an access code with guided information to help you get started. Once you establish an account for the title, you will be able to view as well as download to the app.
Authors: Gerald W. Lattin, Thomas W. Lattin, and James E. Lattin
©2014, 14 Chapters, Digital