The Trainer Development Online Program helps hospitality professionals with responsibilities for training other employees feel more confident about their job. Topics include how adults learn, how to prepare for and create training, how to lead one-on-one and group training, and how to follow up on training. There are also sections on e-learning, communication, and orientation.
This web-based training allows individuals to learn at their own pace. It includes an electronic (PDF) copy of a study guide, and one attempt on the exam for the Certified Hospitality Department Trainer (CHDT®) . The CHDT® recognizes hospitality professionals for their knowledge and skills in training employees within a department.
Course completion: approximately 4-6 hours.
Fee includes: online training program, one attempt at online CHDT® exam, certificate and lapel pin upon successful completion of the exam. Access to the Trainer Development Online Program is available for six months from date of purchase. The CHDT® certification exam must be successfully completed within the six-month period.
Please note: Upon ordering, you will receive an email with instructions and a key code to access the Training Development Online Program.
Multiple Staff Members
To order this program for your property to train multiple staff members, contact our sales team.