The Trainer Development Program helps hospitality professionals with responsibilities for training other employees feel more confident about their job. Topics include how adults learn, how to prepare for and create training, how to lead one-on-one and group training, and how to follow up on training. There are also sections on e-learning, communication, and orientation.
This print-based program is designed to be taught in a facilitated setting. It includes an Instructor Guide and CD with PowerPoint slides to support the material and assist the trainer/manager in leading an effective session.
Hospitality employees who complete the Trainer Development Program and who have job responsibilities that include training individuals for functional skills within their department qualify to earn AHLEI's Certified Hospitality Departmental Trainer (CHDT®) professional certification designation. The CHDT® provides formal recognition for those employees who not only excel at their own job, but also take on the added responsibility of showing others how to do the job right.
To purchase the CHDT Study Guide and exam for workshop participants, please contact sales.