The Employee edition of Understanding Unconscious Bias in Hospitality is an interactive program that sheds light on the existence of unconscious bias and guides hospitality managers in their interactions with guests and fellow employees.
Designed specifically for employees working in the hospitality industry, it includes industry examples that depict a variety of scenarios in which unconscious bias may occur and the impact they can have on individuals and the work environment.
5 Modules | 30 minutes
This course will help you:
- Define unconscious bias and the many forms it can take
- Understand the impact that bias can have on interactions with guests and fellow employees
- Understand how to conduct yourself with a greater awareness of others’ perspectives
Interested in a solution for your whole team? Contact sales for volume pricing.