American Hotel & Lodging Educational Institute (AHLEI) delivers professional training programs and recognized credentials to the hospitality and tourism industry worldwide. Developed by industry and academic experts, AHLEI courses and exams set the standard for excellence in hospitality.

As a Registered Academic Instructor for AHLEI courses and exams, you can provide your students with the opportunity to earn a credential that demonstrates their hard-earned expertise and knowledge.

Once you are an approved instructor, you will be able to:

  • Access instructor resources for textbooks and courses to help with success in the classroom.
  • Set up and schedule online exam sessions.
  • Register students into online exam sessions you proctor.
  • Access online exam results for students in your session(s).

To become an AHLEI Registered Academic Instructor:

  • Click here to login to AHLEI.org or create a profile
  • Once you’re logged in, click the appropriate link below to register as a proctor for your course.  (Please note the link will open in a new browser tab)
  • On the Learning & Exams page, under My Exam Activity click on “Applications” tab
  • On the Application tab, click “Launch” to start your brief proctor application
  • Once your application is submitted, you will receive confirmation within 3-4 business days and will then be able to access resources and administer exams.

To register, select the program below that is most appropriate for the courses that you teach. Please note you should be logged in or create an account when you register.  Also, you will need to request instructor status for multiple programs depending on the courses you are teaching.   

Hospitality & Operations

 
Registering to become a Hospitality & Operations proctor will allow you to administer exams and access resources for the following texts:

  • Contemporary Club Management
  • Hospitality Facilities Management & Design
  • Hospitality Industry Financial Accounting
  • Hospitality Sales & Marketing
  • Hospitality Today
  • Hotel & Restaurant Accounting
  • International Hotels
  • Leadership & Management
  • Management of Food & Beverage Operations
  • Managing Beverage Operations
  • Managing Front Office Operations
  • Managing Hospitality Human Resources
  • Managing Housekeeping Operations
  • Managing Service in Food & Beverage
  • Managing Technology in the Hospitality Industry
  • Security & Loss Prevention
  • Spa: A comprehensive introduction
  • Supervision in the Hospitality Industry
  • The Lodging & Foodservice Industry
  • Understanding Hospitality Law
  • World of Resorts
Rooms Division

 
Registering to become a Rooms Division proctor will allow you to administer exams and access resources for the following texts:

  • Hospitality Facilities Management & Design
  • Managing Front Office Operations
  • Managing Housekeeping Operations
  • Managing Technology in the Hospitality Industry
  • Security and Loss Prevention Management
  • Supervision in the Hospitality Industry 
Food & Beverage

 
Registering to become a Food & Beverage proctor will allow you to administer exams and access resources for the following texts:

  • Food Safety & Quality Management
  • Management of Food & Beverage Operations
  • Managing Beverage Operations
  • Managing Service in Food & Beverage Operations
  • Planning & Control for Food & Beverage Operations
  • Purchasing Foodservice Operations, Supervision in the Hospitality Industry
Accounting & Finance

 
Registering to become an Accounting & Finance proctor will allow you to administer exams and access resources for the following texts:

  • Accounting for Club Operations
  • Accounting for Hospitality Managers
  • Financial Management for Spas
  • Hospitality Industry Managerial Accounting
  • Hotel & Restaurant Accounting
  • Managing Technology in the Hospitality Industry
  • Supervision in the Hospitality Industry
Sales

 
Registering to become a Sales in Hospitality proctor will allow you to administer exams and access resources for the following texts:

  • Convention Management & Service
  • Fundamentals of Destination Management
  • Hotel & Restaurant Accounting
  • Hospitality Industry Financial Accounting
  • Hospitality Sales and Marketing
  • Marketing in the Hospitality Industry
  • Revenue Management
  • Supervision in the Hospitality Industry
Hospitality and Tourism Management Program (HTMP)

 
Register to proctor the CHTMP exam. To purchase educator resources for this program, please Contact Sales.

Guest Service Gold

 
Apply to access resources for Guest Service Gold programs, including:

  • Quizzes
  • Exams & Instructions
  • Facilitator PowerPoint Presentations
  • Handouts

Please note: Guest Service Gold online exams are not proctored.

START
 
Apply to be approved to proctor the START Textbook exam and to access resources for the START Position-specific programs, including:

  • Facilitator PowerPoint Presentations
  • Certification Exams
  • Implementation FAQs
  • Supervisory Skill Builders

Please note: START position-specific online exams are not proctored.

Supervisory Skill Builders
 
Apply to be approved to proctor the CHS: Certified Hospitality Supervisor exam and to access resources for Supervisory Skill Builders, including:

  • Handouts
  • Facilitator PowerPoint Presentations
  • Implementation FAQs

Certified Hospitality Industry Analytics (CHIA)
  
Apply to be approved to proctor for the Certification in Industry Analytics Online Exam (CHIA) and the Hotel Industry Foundations and Introduction to Analytics (HIFIA) for workshop and academic settings.

Once your application is approved, here’s how to manage your exam sessions:

Set-up a session:
  • Login and on the My Account page, click the Proctor Dashboard under Learning Management.
  • On the Proctor Dashboard page, click the New Session button in the right corner.
  • Follow steps to set exam session information.
  • Under Exam Details, copy the User Invitation Link and send to examinee(s) to enroll in the session. Please note:
    • Examinee(s) must have an approved application in order to be enrolled in an exam session.
    • Examinee(s) will need to click the session invitation link to enroll in the session
    • Examinees(s) will not see the exam until the proctor starts the session.

Start a session:
  • On the Proctor Dashboard, click on manage to go to the Control Panel and then start the session.
End a session:
  • On the Proctor Dashboard, click on manage, to go to the Control Panel tab then end the session and publish scores.

We look forward to partnering with you to provide hospitality professionals with the career opportunities they deserve.

For questions contact Customer Care.